RCI points question. Saving/borrowing

[chriskre Super Moderator Find all posts View Profile Close chriskre]

I just booked online a 43K exchange for next May to Vistana Jensen beach.

The problem is that I had 29K points for 2010 and 25K coming in 2011.

The system saved 24+K for next year so I could book the exchange,
but it left 5K in my 2010 account and now I've got 5K in 2010 and
5K in 2011.

What's up with that? I don't want half my left over points in this year and half for next year. So what am I supposed to do with that? Does that mean that now I have to borrow next years 5K left over so I can combine it with my 5K that I have left in 2010? Is this because they are points carried over from last year? Can they not be carried over to 2011 for an exchange even if booked this year?

I'm so confused. What did I do wrong?

Looks like i'm gonna have to book another 9500 exchange to use them up.
So do I need to call to do that transaction? Will booking online confuse the RCI computers more?

[swilshire Senior Member Find all posts View Profile Close swilshire]

Is there any chance the 5K was from 2009? Since you'd have to pay a fee to save them again to 2011, they wouldn't automatically do that.

Sheila

[chriskre Super Moderator Find all posts View Profile Close chriskre]

Is there any chance the 5K was from 2009? Since you'd have to pay a fee to save them again to 2011, they wouldn't automatically do that.

Sheila

I guess it must be. I've asked RCI to send me an accounting of my points and they said that they would send it to me but never did. I've done so many different exchanges and last calls that honestly I really can't remember how I spent the points.

I was only using this account for 7000-9000 point exchanges in the past and it seems to be that when I bought my Wyndham points and tried to get my accounts consolidated that somehow I came up short about
20K points. From now on I'm going to be borrowing my points and not accumulating since I don't trust their accounting. I guess I need to start keeping a running balance of my points.

[Luis Junior Member Find all posts View Profile Close Luis]

i guess it must be. I've asked rci to send me an accounting of my points and they said that they would send it to me but never did. I've done so many different exchanges and last calls that honestly i really can't remember how i spent the points.

I was only using this account for 7000-9000 point exchanges in the past and it seems to be that when i bought my wyndham points and tried to get my accounts consolidated that somehow i came up short about
20k points. From now on i'm going to be borrowing my points and not accumulating since i don't trust their accounting. I guess i need to start keeping a running balance of my points.

good idea !!

[glypnirsgirl Member Find all posts View Profile Close glypnirsgirl]

I did not know you could ask for an accounting of your points. But it seems like a good idea.

I am so new to this, I did not track my points at all and I don't even know whether all of my points got deposited into my account. I have called the resort that I use for my points deposit and I was told that they automatically deposit and I have made lots of great trades ... but i wonder if RCI has done the accounting correctly also.

Chris - I always borrow points with DVC, it seems like I am getting more for my money that way. I see no point in not borrowing if there is no "interest" on the borrowed points.

elaine

[chriskre Super Moderator Find all posts View Profile Close chriskre]

With my DVC I am usually ahead and borrowing except this year I got stuck with some holding points which really would not have been an issue since I can always force myself to take another Disney vacation.

Good luck on trying to get that accounting of the points. Maybe with your inside track to the President you'll get it but I haven't had luck with the RCI reps that answer the phones.

[GrayFal Silver Contributor and supermoderator Find all posts View Profile Close GrayFal]

With my DVC I am usually ahead and borrowing except this year I got stuck with some holding points which really would not have been an issue since I can always force myself to take another Disney vacation.
Good luck on trying to get that accounting of the points. Maybe with your inside track to the President you'll get it but I haven't had luck with the RCI reps that answer the phones.

You better not!

[chriskre Super Moderator Find all posts View Profile Close chriskre]

You better not!

Don't worry, I got your back.

[akparsa Senior Member Find all posts View Profile Close akparsa]

I've been taking screenshots of my RCI balance periodically

I find the RCI Points balances very confusing. I've called in several times and gotten detailed explanations of my points balances -- when they were deposited, when they'll roll over / expire, etc. Often the balance that shows online isn't the full balance I have available.

Once the reps explained my balance, it made sense, but just in case something goes haywire, I've started taking screen shots of my RCI accounts balances periodically. I think I will do this before and after every trade I make. I save them all in an Evernote folder set up for RCI Points.

[chriskre Super Moderator Find all posts View Profile Close chriskre]

I find the RCI Points balances very confusing. I've called in several times and gotten detailed explanations of my points balances -- when they were deposited, when they'll roll over / expire, etc. Often the balance that shows online isn't the full balance I have available.

Once the reps explained my balance, it made sense, but just in case something goes haywire, I've started taking screen shots of my RCI accounts balances periodically. I think I will do this before and after every trade I make. I save them all in an Evernote folder set up for RCI Points.

Great idea Anita.

So sad that in this day and age of high tech software they can't get the accounting programs to work correctly. So convenient that it seems to be in their favor.

Even my DVC shows incorrect accounting.