In 2011 we used our points to book a hotel in OC, MD they used 70,000 and it cost us $430 out of pocket, so that left about 10,000 points behind for later use. In 2012 we called to do the same thing and we were told the plan had changed and because of who we bought the timeshare from we had unlimited points available to us and we booked our trip and used supposed 146,222 points and it only cost us a $52 fee. This year they tell us we don't have enough point and its not unlimited so we have to pay out of pocket $700 bucks. Please someone tell me whats going on with the points partner program.. There is no way we have ever had 150,000 points so its not possible to pull points from thin air since we only had 10,000 left from the previous year. Oh and when i called to have those 10,000 points kept by paying the fee since they expire in May they said the website is incorrect and we don't have any points left over..
signed confused..
signed confused..
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