What the top 3 things you look for in an exchange company?

[Presley Senior Member Find all posts View Profile Close Presley]

Recent discussions have made me wonder what others look for in an exchange company. What are your top 3 reasons for using a particular exchange company? You don't need to name companies, just wondering what motivates people.

Mine are
1.) Comparable resort exchange. I hate the feeling of trading down.
2.) Excellent customer service.
3.) Fair market value for exchange fees/upgrades/etc.

[Carolinian Super Moderator Find all posts View Profile Close Carolinian]

1) Reasonable fees
2) Reasonable inventory of where I want to go.
3) Honesty - no games like renting out exchange deposits to the general public

[CarolF Senior Member Find all posts View Profile Close CarolF]

1 Service Excellence
2 Availability of locations I like
3 Fair fees

[chriskre Super Moderator Find all posts View Profile Close chriskre]

1. I look for places that I want to go as easy exchange options. I don't want to be up at all hours of the night trying to snag good exchanges.
2. Equal or greater exchange value. I don't mind an occasional trade down but not all the time.
3. Bonus week options that makes sense for 4 day trips. I rarely use the whole week so don't really want to pay for the whole week.
4. Access to online booking and shopping before depositing. Love to window shop so don't hide your merchandise.

Oh that's 4.

[Beef not Junior Member Find all posts View Profile Close Beef not]

Recent discussions have made me wonder what others look for in an exchange company. What are your top 3 reasons for using a particular exchange company? You don't need to name companies, just wondering what motivates people.

Mine are
1.) Comparable resort exchange. I hate the feeling of trading down.
2.) Excellent customer service.
3.) Fair market value for exchange fees/upgrades/etc.

(1) Ability to trade up in quality -- My resort is given a lot of trade power, so I have been able to use 1BRs to request offseason 2BRs at premier resorts.
(2) Lots of Inventory
(3) Decent fees

[stevio99 Member Find all posts View Profile Close stevio99]

1) Inventory
2) Fees
3) Ability to rent exchanges, wouldnt that be nice!

[dougp26364 Senior Member Find all posts View Profile Close dougp26364]

#1 Quality inventory
#2 Choices
#3 Reasonable fee's

Right now most of what we're doing is managed through internal exchange opportunities with the resorts we own vs using the traditional exchange companies of RCI, I.I. or any of the smaller independant companies

[gandalf252002 Senior Member Find all posts View Profile Close gandalf252002]

1. Inventory - quantity, quality, and locations I can get to
2. Fees - Low exchange, limited upgrade fees, and no nickle and diming
3. Transparency - Knowing the approximate trade value, whether I agree or disagree with the valuation

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

exchanges

but, really, not any more

[JWC Super Moderator Find all posts View Profile Close JWC]

1. Being able to pick high quality specific resorts without worrying about who they are affiliated with.
2. Being able to exchange easily into high demand areas like New York City and Hawaii.
3. My deposited weeks never expire.

Of course getting decent bonus weeks and good customer service are also important.

[taffy19 Gold Contributor Find all posts View Profile Close taffy19]

1. I look for places that I want to go as easy exchange options. I don't want to be up at all hours of the night trying to snag good exchanges.
2. Equal or greater exchange value. I don't mind an occasional trade down but not all the time.
3. Bonus week options that makes sense for 4 day trips. I rarely use the whole week so don't really want to pay for the whole week.
4. Access to online booking and shopping before depositing. Love to window shop so don't hide your merchandise.


Oh that's 4.

1. Access to online booking and shopping before depositing. Love to window shop so don't hide your merchandise - Plus reasonable rates and good service.

2. Access to online booking and shopping before depositing. Love to window shop so don't hide your merchandise - Plus reasonable rates and good service.

3. Access to online booking and shopping before depositing. Love to window shop so don't hide your merchandise - Plus reasonable rates and good service.

As long as that is not available, I will not try to use any exchange company. Personally, I like the call-in feature and speak with a human being. Call it old fashioned.

[Hobbitess Senior Member Find all posts View Profile Close Hobbitess]

1. Access to online booking and shopping before depositing. Love to window shop so don't hide your merchandise - Plus reasonable rates and good service.

2. Access to online booking and shopping before depositing. Love to window shop so don't hide your merchandise - Plus reasonable rates and good service.

3. Access to online booking and shopping before depositing. Love to window shop so don't hide your merchandise - Plus reasonable rates and good service.

As long as that is not available, I will not try to use any exchange company.

Ditto this. Also true of any points system I might consider -- the more transparent they are (resort pics, resort maps, floor plans), the more likely I am to seriously consider buying in.

Personally, I like the call-in feature and speak with a human being. Call it old fashioned.

Only half second this part, though. I want there to be a call-in feature for when things go wrong, but I'd much rather research and make the reservation online.