This is why i do not TRUST II

[ctb Junior Member Find all posts View Profile Close ctb]

Got a call tonight from II asking me to renew membership. I said NO, as in 2007 I deposited my 2008 Presidents Week for Marriott Streamside at Vail in the Evergreen building ( with ~ $1000 annual maintenance fee and special assessment of ~ $2000), building completely redone and requested Easter week 2009 in Cancun for any of 3 Royal Resorts.

The jerk told me that the earliest the Royal Resorts could deposit is a year in advance. I said that is incorrect based on what I read on this website and the creep told me I was totally wrong and hung up on me.

I really, really do not trust these tools at II. I love Cancun and wish that Marriott would add it as a location.

Any advise? Thanks

[tonyg Goomba & Super Moderator Find all posts View Profile Close tonyg]

I have heard that Marriott is building a new resort in Cancun now.

As to II, it is good to get a name and if a VC is rude, call back and ask to speak to a supervisor a report them.

[dougp26364 Senior Member Find all posts View Profile Close dougp26364]

I don't think he should have hung up on you but I've never been able to deposit any of my weeks more than 1 year in advance. I believe that is the limit set by I.I.

RCI, on the other hand, allows for deposits and requests 2 years in advance.

[tonyg Goomba & Super Moderator Find all posts View Profile Close tonyg]

With II you can deposit up to 1 year in advance of your week interval.
There were 2 Royals that also exchanged thru RCI which may have caused confusion.

[BWolf Senior Member Find all posts View Profile Close BWolf]

I'm a little confused, and don't want to imply anyone is lying or misinformed, but I have II open in another tab and, using my best resort, I see my 2010 week available for deposit. So, it is available two years and one week before its use week.

I'm able to deposit first or request first.

Everyone may want to go check, as I did, and see what results they get.

[dougp26364 Senior Member Find all posts View Profile Close dougp26364]

I'm a little confused, and don't want to imply anyone is lying or misinformed, but I have II open in another tab and, using my best resort, I see my 2010 week available for deposit. So, it is available two years and one week before its use week.

I'm able to deposit first or request first.

Everyone may want to go check, as I did, and see what results they get.

Online it shows everything available for deposit but in reality they'll only accept deposits one year before your usage date for exchange up to two years after your usage date.

I.I. has a 3 year exchange window. One year before and two years after your check in date.

[barndweller Moderator Find all posts View Profile Close barndweller]

I'm confuzzled...

What deposit are we discussing here? I thought the time restriction for deposit at II was in reference to Royals only. If we are referencing all II accepted resorts then milage may vary.

I currently own at 7 different resorts. Each sets their own restrictions for how soon a reservation may be booked and for how far in advance that week may then be deposited at II. Some allow a 2 year in advance deposit while most restrict me to 12 months. I do own at 1 resort that allows reservations to be booked at 23 months but II will not accept a deposit until the 12 month mark. I generally deposit it at one of the independents instead. As for the Royals, I don't have a clue since I don't own there.

[dougp26364 Senior Member Find all posts View Profile Close dougp26364]

I stand corrected........partially.

This is from the FAQ section online with I.I.

Q. When can I deposit my week?
A.

You can deposit your week as early as one year in advance of the check-in date of your home unit.
In some instances — if your resort participates in the Early Deposit program — weeks may be deposited from 18 months to two years in advance.

I do not know which resorts participate in the "early deposit" program or how many that might be but I can see where having some the do and some that don't could make their program more confusing than it needs to be. I can also see where it could confuse some of their reps as they aren't always the most up to date on these things.

Here is the direct link to that FAQ Interval International | Help Faq

This also explains why some of your resorts show 2010 availability. I would assume (dangerous with any exchange company) that those resorts participate in the early deposit program.

[BWolf Senior Member Find all posts View Profile Close BWolf]

sounds reasonable doug. I've never tried such an exchange. But, what if I pay the estimated maintenance fees for 2010? Then I should be good to go for a deposit or exchange. Will II accept that or refuse?


Of course, that means I probably must pay the 2009 MFs as well. II may ask me to use 2009 for the exchange, even though I may want to use it myself. II does have some very strange policies and procedures.

you are probably correct barndweller, II policies and procedures are even stranger when you consider different resorts have different "privileges" within II.

[dougp26364 Senior Member Find all posts View Profile Close dougp26364]

sounds reasonable doug. I've never tried such an exchange. But, what if I pay the estimated maintenance fees for 2010? Then I should be good to go for a deposit or exchange. Will II accept that or refuse?


Of course, that means I probably must pay the 2009 MFs as well. II may ask me to use 2009 for the exchange, even though I may want to use it myself. II does have some very strange policies and procedures.

Beats me. I own 7 timeshares and 5 of them are with I.I. but only 3 different developers/companies. All of them only allow exchange up to one year in advance. Some require I pay my MF's in advance of making a deposit and others don't. Marriott and HGVC do not require that I pay my MF's in advance of depositing my week with I.I. The rest require I pay the estimated MF's up to the date of the year deposited. When the MF bill comes do, any increase is billed to me at that time.

I have seen issues with people paying their MF's two years in advance where the resort either forgets it's been paid or "missplaces" that information. So if you do pay in advance have a good filing system and keep your paid receipts for proof of what you've paid.

[barndweller Moderator Find all posts View Profile Close barndweller]

BWolf
When I deposit any week at II I generally do it online. If it is one of my resorts that require MF be paid before depositing for trade and I haven't done so, the deposit would show as pending and then be rejected a few days later because the resort would not confirm the reservation. This hasn't actually happened to me because I always pay estimated MF when making reservations whether it is required or not. (With the notable exception of my Hawaii resort that refuses to accept advance payments. Go figure )

When doing searches on-line with an undeposited week, I "play" with the reserved dates often just to get a feel for trading power for various weeks. If the resort restricts me to a 12 month advance for deposit, any date beyond that results in a message to that effect. Resorts that participate in the longer timeframe for deposit allow the search using dates beyond 365 days for my reservation with no problem and I could make an exchange right then if I found something I wanted as long as I was using an actual reserved week and not a fake one I just entered to test the waters. I could also place an on-going request which would be the biggest advantage since I could presumably be in the qeue up to 12 months before most other requesters.

Two of my resorts allow this earlier deposit time. It's a nice perk except that if an AC is a possibility, depositing early would lose that bonus. Those ACs don't get offered that far out. Hope this info helps.

[BWolf Senior Member Find all posts View Profile Close BWolf]

Well barndweller, you hit the crux of the matter. If I want an AC, I must wait.

Thanks for the information. I'll file it away in case my wife and I ever decide to try to book ahead. I'll ask the resort the policy and make sure it is possible.

So far as ACs and when they are offered, there is a thread on the other site about this. I'm checking to see when my 2009 week gets an AC offer. Some folks say it is a year before the use date. We'll see.

[barndweller Moderator Find all posts View Profile Close barndweller]

Some folks say it is a year before the use date.

That's true in a very general sense from my experience. Often it is less than 12 months before I am offered one. And for sure never more than 12 months out. And then again, sometimes no offer ever comes. At about 12 months out, I always call a rep & ask about ACs. They often tell me if I can get an AC and what dates will qualify. Then I can make my reservations accordingly or change one I already have to make it qualify if I plan to deposit for an exchange. The ACs seem to be getting scarcer lately at II. That is one major reason I've been using SFX & TPI a lot more than in the past. Their ACs (bonus weeks) are less restrictive as well.

[kbletzer Senior Member Find all posts View Profile Close kbletzer]

My issue with II has been this....our family has not been able to book in advance due to my husbands job schedule (thanks honey ) So when he finally gets a vacation it can be last minute. Well II will not allow you to deposit your week last minute and book a vacation (even if it's somewhere like middle America and available). You must deposit your week and wait a minimum of 60 days before you can pursue an exchange (no exceptions!). This is with a Gold membership.
We have decided to cancel our membership with II. Then when they call and ask us to renew our membership recently and I say no thanks and they ask why, I tell them why...they hang up on me. Nice!
Kathleen

[barndweller Moderator Find all posts View Profile Close barndweller]

Wow, Kathleen. I've never had that issue. I often deposit and exchange on-line all in one transaction. The confirmation shows up with in a day or two, with a pending confirmation showing on-line immediately. I would hazard a guess that there is some sort of restriction imposed by your resort rather than II. If this is the case, why don't you deposit your week early on so it is just sitting waiting for your decision down the line? The 60 day thing would no longer be an issue. It can sit banked for 2 years past the reserved date giving you plenty of time to choose a week of vacation.