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It seems like every time I turn around, I run into someone who was once happy with their exchange experience with RCI who is now wanting to run for cover.
Today, a colleague from a nearby city and I were talking before court. He has owned a mix of red, white, and blue weeks on the OBX and in Willaimsburg for quite a few years and until last year was tickled with the exchanges he had gotten through RCI, many to England but also to the US and other European destinations. Last year about this time, I had also run into him in court and he had expressed concern that in previous years he had confirmed exchanges by then, but RCI seemed to be coming up with an empty bag for that summer. He was looking for two back to back weeks in his favorite destination, England, to take his new girlfriend. I mentioned to him about the RCI rentals and pointed out a few of the rental sites. He later told me that he had checked them out, then called RCI in a fury, demanded to speak to a supervisor, and told them he now knew why he couldn't get exchanges anymore and it was because RCI was renting the inventory, and he was going to take the issue to his HOA's. It must have been some conversation, because the supervisor ended up finding him two back to back weeks in England before he got off the phone.
Today, he said he was just going to let his RCI membership run out. He had just got back from an RCI spring break exchange, but said this year was the same as last year and a far cry from what RCI exchanging used to be. He did not want to keep having to go through what he did last year to get a decent exchange. He asked me for info on the independent exchange companies I had told him about last year. He has mentioned before about how easy and profitable it was to rent one of his red weeks a few years ago, so I suspect he might also go that route. But he had clearly given up on RCI.
This is an all too common attitude among timesharers these days, but with luck maybe success for timesharers in the class actions against RCI rentals will turn things back around.
Today, a colleague from a nearby city and I were talking before court. He has owned a mix of red, white, and blue weeks on the OBX and in Willaimsburg for quite a few years and until last year was tickled with the exchanges he had gotten through RCI, many to England but also to the US and other European destinations. Last year about this time, I had also run into him in court and he had expressed concern that in previous years he had confirmed exchanges by then, but RCI seemed to be coming up with an empty bag for that summer. He was looking for two back to back weeks in his favorite destination, England, to take his new girlfriend. I mentioned to him about the RCI rentals and pointed out a few of the rental sites. He later told me that he had checked them out, then called RCI in a fury, demanded to speak to a supervisor, and told them he now knew why he couldn't get exchanges anymore and it was because RCI was renting the inventory, and he was going to take the issue to his HOA's. It must have been some conversation, because the supervisor ended up finding him two back to back weeks in England before he got off the phone.
Today, he said he was just going to let his RCI membership run out. He had just got back from an RCI spring break exchange, but said this year was the same as last year and a far cry from what RCI exchanging used to be. He did not want to keep having to go through what he did last year to get a decent exchange. He asked me for info on the independent exchange companies I had told him about last year. He has mentioned before about how easy and profitable it was to rent one of his red weeks a few years ago, so I suspect he might also go that route. But he had clearly given up on RCI.
This is an all too common attitude among timesharers these days, but with luck maybe success for timesharers in the class actions against RCI rentals will turn things back around.
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