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Higher rate charged to Canadians

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  • Higher rate charged to Canadians

    We are Canadian members of RCI Points program. When we signed on with RCI we were given 7 Bonus Weeks. Last February we used our first week and found that we were charged extra $59 ($308 vs $249). When I questioned them I was told that it was due to the difference in the value of the Canadian dollar vs the US Dollar. When I disproved this theory they finally admitted that we were charged more based only on the fact that we are Canadians. Talk about discrimination!!! Has anybody else had this experience?

  • #2
    Yours is only one of many reasons to not be pleased with them.

    The simplest explanation is that they do what they do because they can do what they do.
    RCI Member Since 24-Aug-1989/150-plus Exchanges***THE TIMESHARE GRIM REAPER~~~Exchanging/Searching/SW Florida/MO/AR/IA/Consumer Advocacy/Estate Planning/Sports/Boating/Fishing/Golf/Lake-living/Retirement****Sometimes ya just gotta be a dick

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    • #3
      RCI are not the only ones that charge more for Canadians. Books and cards have 2 prices, one for the US and the other for Canada. In fact just about everything costs a lot more in Canada. That is just the price you pay for living in the frozen North.
      John

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      • #4
        Originally posted by Soldier
        We are Canadian members of RCI Points program. When we signed on with RCI we were given 7 Bonus Weeks. Last February we used our first week and found that we were charged extra $59 ($308 vs $249). When I questioned them I was told that it was due to the difference in the value of the Canadian dollar vs the US Dollar. When I disproved this theory they finally admitted that we were charged more based only on the fact that we are Canadians. Talk about discrimination!!! Has anybody else had this experience?
        I do believe this is due to failure of RCI to catch up with the value of the Canadian dollar. Same with books as JWC points out.

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        • #5
          Originally posted by Glitter Brunello
          I do believe this is due to failure of RCI to catch up with the value of the Canadian dollar. Same with books as JWC points out.
          That is what RCI told me until I debunked that theory by telling them that $249 to $308 is equivalent to a 23% exchange rate, a rate that existed for just a few weeks in January 2009. When I debunked their theory they admitted that we were charged the higher rate strictly because we are Canadians and that it had nothing to do with exchange rate.

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          • #6
            RCI has always charged Canadians more - for exchange fees, guest certificates, combining deposits, the list is lengthy. Protests occur with great frequency but nothing changes much - I guess the best response is to use alternative exchange companies. I use 6 exchange companies, and I recently let my RCI membership lapse.

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            • #7
              Even though their overcharging practises have gone on forever, it still makes me see red every time I book an exchange. They used to say it was due to the costs of running the Toronto, then New Brunswick offices, but since both have been shut down, they have run out of excuses.

              Dori

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              • #8
                Originally posted by eal View Post
                RCI has always charged Canadians more - for exchange fees, guest certificates, combining deposits, the list is lengthy. Protests occur with great frequency but nothing changes much - I guess the best response is to use alternative exchange companies. I use 6 exchange companies, and I recently let my RCI membership lapse.
                That's right. Money talks. Even Canadian money

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                • #9
                  Originally posted by JWC
                  RCI are not the only ones that charge more for Canadians. Books and cards have 2 prices, one for the US and the other for Canada. In fact just about everything costs a lot more in Canada. That is just the price you pay for living in the frozen North.
                  This is true that books and cards cost more in Canada as do many other things but that is when we are actually buying them in Canada. This has nothing to do with RCI exchange fees and Extra Vacations which are being purchased through the US office. When I purchase something online from a retailer in the US I don't pay any extra because I live in Canada.

                  Lynn

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                  • #10
                    canadian cost

                    this is true, in canada cost is very high, i am fully agreed with this post but i don't know the exact reason behing it.

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                    • #11
                      So then i had a look at the RCI sale that started today (via a friend's login) and lo and behold the cost is $198US and $194Cdn!

                      After I throw in the towel they come to their senses!

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                      • #12
                        Originally posted by Soldier
                        We are Canadian members of RCI Points program. When we signed on with RCI we were given 7 Bonus Weeks. Last February we used our first week and found that we were charged extra $59 ($308 vs $249). When I questioned them I was told that it was due to the difference in the value of the Canadian dollar vs the US Dollar. When I disproved this theory they finally admitted that we were charged more based only on the fact that we are Canadians. Talk about discrimination!!! Has anybody else had this experience?
                        It’s excellent to say that “they do what they do because they can do what they do”, I will never come up with this sentence. Discrimination or not, the currency market is indeed unstable, fluctuating from day to day. Money is not as valuable as it was in the past. Canadian Dollar and the US Dollar are the same. Hope I didn’t put all my savings in bank, bad investment!!
                        __________________________

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                        • #13
                          Originally posted by sneha03
                          this is true, in canada cost is very high, i am fully agreed with this post but i don't know the exact reason behing it.
                          I think it is a conspiracy by Coke and Pepsi to force Canada to join the US so they can have better access to the Polar Bear population.

                          Just a theory
                          Rick

                          "You've got as much time to get outta Dodge as it takes to saddle up"
                          Matt Dillon

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                          • #14
                            Canadian Dollar

                            Originally posted by mandylinda
                            It’s excellent to say that “they do what they do because they can do what they do”, I will never come up with this sentence. Discrimination or not, the currency market is indeed unstable, fluctuating from day to day. Money is not as valuable as it was in the past. Canadian Dollar and the US Dollar are the same. Hope I didn’t put all my savings in bank, bad investment!!
                            __________________________
                            Saint Louis Leisure Guide
                            Actually the Canadian and US dollar have not been at par for quite some time. As of this morning it costs $1.05 US to purchase a loonie. How things have changed. I can remember when it cost us $1.40 Canadian to purchase a greenback.

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                            • #15
                              RCI is not the only company that charges more to transact vacation travel business; some major cruise lines also charge more to book cruises for our Canadian friends.

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