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A couple of questions:
1. We have a 1 bedroom unit at the Grandview in Las Vegas in the weeks program. When we bought it (December 2009) we where told we would be 2 bonus weeks a year. We recently Stayed at the Grandview in September of this year and we used those 2 bonus weeks. My question is when should the next years bonus weeks show up. I presume the 2 weeks I used were from 2010. do they show up at the end of the year i.e. December of 2011?
Will these weeks show up automatically in our account or do we have to pursue RCI to get them posted. (We are paid up to date with all our fees and I paid the RCI fee for 5 years)
Guess that was a longer question that I planned.
2. My home weeks are still banked with one of them to expire April 2012. Each one of our Homeweeks that is banked has a deposit trading power beside it. What does the deposit trading power mean? Is it the equivalent of more points in the points system. My week that expires in April 20112 has a trading power of 18 and the one that expires the year after has a trading power of 20. Most resorts I looked at to book when I was just looking around said I had to have at least 6 or more deposit trading power weeks. So I guess I am OK for aquiring places to book.
3. This kind of relates to Question #1. It shows that in my account I can bank my next 3 years worth of Homeweeks. I presume that is because I paid my RCI fee for the five years in advance. Is that the case?
Which brings me back to the Where are the Bonus weeks and why don't they show up yet? Also is there an advantage to banking the homeweeks early?
4. Is anyone else confused by the amount of companies you deal with along the way. (RCI, Vacation Village resorts, Eldorado Resorts corp, Grandview Las Vegas, The Berkley Group)?
5. I booked my vacation for this last trip over the phone. Has anyone booked online right from your RCI account? Was the process smooth?
I had a heck of a time getting confirmation of my booking by email from my phone booking. The only place it turned up was in my confirmed vacations on my account page (and I don't trust anything that could disappear mysteriously and that why I wanted email confirmation) I finally got the email confirmations but one had arrived in my inbox in the week after we had already left.
6. When we booked in the Grandview they gave us free Wifi for each week we stayed (after I bitched a bit about the rooms we had stayed in last time on our friends weeks didn't look as good as the show suite and they were in the same building as the show/sales suites!). The little slip of paper said something like special treatment for our owners. As owners are we entitled to the WiFi for free? Then it begs the questions should the safes they charge $10 a week for be included also. (surely they have paid those off by now.) Considering we paid about $14,000 for our 1 bedroom and if you multiply that by 52 week the price of a one bedroom unit is about $728,000 (very expensive for your little slice of the desert)
That the end of questions. If anyone can answer them or point a link to an appropriate forum post I would appreciate it.
On another note our "Owner Update" experience.
First our salesperson gave us the soft sell (since he knew we were not planning on the switch to points). During our time of "imprisonment" he turned on the hard sell saying as weeks members we would have great difficulty booking vacation dates from this time on using the weeks program and we should upgrade to the Points program for $5000. My wife got very upset (part of it was some great acting on her part) and the rest of the meeting with our salesperson, his supervisor and the last line of refusal person (not even sure what her title was. Maybe Mega supervisor?) was very adversarial. they can never explain to me why I would have to pay $5000 to switch to the points system and all it seems on their part is a tick box on your file. They never answered that question just kept harping about how great the points system was. We told them time after time why do we need points when out last 30 vacations have been to Las Vegas! Finally after being led to the payments/bonus area we sat around for about 15 minutes then collected our $100 and went on our merry way. There mistake was in leaving us this long was we made friends with some other people waiting and found out they were on the Weeks program and have never had any problem booking vacations. They say the update will be 90 minutes but you are always lucky to get out in under 3 hours.
Sorry for being so long winded. I hope to come back to these forums often to check out the latest buzz about timeshares.
Thanks for the help in advance.
1. We have a 1 bedroom unit at the Grandview in Las Vegas in the weeks program. When we bought it (December 2009) we where told we would be 2 bonus weeks a year. We recently Stayed at the Grandview in September of this year and we used those 2 bonus weeks. My question is when should the next years bonus weeks show up. I presume the 2 weeks I used were from 2010. do they show up at the end of the year i.e. December of 2011?
Will these weeks show up automatically in our account or do we have to pursue RCI to get them posted. (We are paid up to date with all our fees and I paid the RCI fee for 5 years)
Guess that was a longer question that I planned.
2. My home weeks are still banked with one of them to expire April 2012. Each one of our Homeweeks that is banked has a deposit trading power beside it. What does the deposit trading power mean? Is it the equivalent of more points in the points system. My week that expires in April 20112 has a trading power of 18 and the one that expires the year after has a trading power of 20. Most resorts I looked at to book when I was just looking around said I had to have at least 6 or more deposit trading power weeks. So I guess I am OK for aquiring places to book.
3. This kind of relates to Question #1. It shows that in my account I can bank my next 3 years worth of Homeweeks. I presume that is because I paid my RCI fee for the five years in advance. Is that the case?
Which brings me back to the Where are the Bonus weeks and why don't they show up yet? Also is there an advantage to banking the homeweeks early?
4. Is anyone else confused by the amount of companies you deal with along the way. (RCI, Vacation Village resorts, Eldorado Resorts corp, Grandview Las Vegas, The Berkley Group)?
5. I booked my vacation for this last trip over the phone. Has anyone booked online right from your RCI account? Was the process smooth?
I had a heck of a time getting confirmation of my booking by email from my phone booking. The only place it turned up was in my confirmed vacations on my account page (and I don't trust anything that could disappear mysteriously and that why I wanted email confirmation) I finally got the email confirmations but one had arrived in my inbox in the week after we had already left.
6. When we booked in the Grandview they gave us free Wifi for each week we stayed (after I bitched a bit about the rooms we had stayed in last time on our friends weeks didn't look as good as the show suite and they were in the same building as the show/sales suites!). The little slip of paper said something like special treatment for our owners. As owners are we entitled to the WiFi for free? Then it begs the questions should the safes they charge $10 a week for be included also. (surely they have paid those off by now.) Considering we paid about $14,000 for our 1 bedroom and if you multiply that by 52 week the price of a one bedroom unit is about $728,000 (very expensive for your little slice of the desert)
That the end of questions. If anyone can answer them or point a link to an appropriate forum post I would appreciate it.
On another note our "Owner Update" experience.
First our salesperson gave us the soft sell (since he knew we were not planning on the switch to points). During our time of "imprisonment" he turned on the hard sell saying as weeks members we would have great difficulty booking vacation dates from this time on using the weeks program and we should upgrade to the Points program for $5000. My wife got very upset (part of it was some great acting on her part) and the rest of the meeting with our salesperson, his supervisor and the last line of refusal person (not even sure what her title was. Maybe Mega supervisor?) was very adversarial. they can never explain to me why I would have to pay $5000 to switch to the points system and all it seems on their part is a tick box on your file. They never answered that question just kept harping about how great the points system was. We told them time after time why do we need points when out last 30 vacations have been to Las Vegas! Finally after being led to the payments/bonus area we sat around for about 15 minutes then collected our $100 and went on our merry way. There mistake was in leaving us this long was we made friends with some other people waiting and found out they were on the Weeks program and have never had any problem booking vacations. They say the update will be 90 minutes but you are always lucky to get out in under 3 hours.
Sorry for being so long winded. I hope to come back to these forums often to check out the latest buzz about timeshares.
Thanks for the help in advance.
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