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Resort sold me an uninhabitable unit!

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  • Resort sold me an uninhabitable unit!

    Just acquired a fixed week unit (free- resale from Timeshare Nation) at Pollard Brook and found out yesterday (from another owner of that unit) that it has been uninhabitable for 2 years due to water damage/ice damning, etc. (They put her up in another unit the past 2 years). The resort lied to me during the purchase process when I called numerous times to inquire about the unit, since it was a sight unseen thing, they told me- for ex- they couldn't take pics of it because it was being upgraded and that it would be done in June. (my week is wk.31) Told me how nice the loft units in that building were, etc. Never a mention of the unit being damaged and not repaired. Sent me pics of other units in the building. which is a very old bldg- that I knew. I was in constant contact via phone and email with the resort and they never once mentioned anything about damages. I am sure there must be mold issues, etc. The thing that really gets me if NO WORK is being done in that unit or in that building. I know because I was there this past Friday-before I found out about the damage- took a ride to look- no work at all and this supposedly happened in 2014! The front desk staff told me when I was there that they couldn't let me in to see the unit as they were doing construction in there- they were acting very strangely. Again- no mention of damages, etc. I suspect mold issues, etc. Was just wondering what your thoughts were on this. I am very mad about it to say the least.

  • #2
    Hi mpumilia. Welcome to the forum.

    Have you tried seeing if Timeshare Nation will take it back?
    This really sucks and I'm surprised the resort wasn't forthcoming about the problems with the unit.
    That's a really nice resort so I am surprised and wonder what the problem is with getting the unit done.
    When did the damage happen? 2014 or 2013? 2 years of being displaced would put the damage in
    early 2013 if the previous owner had been moved the past 2 years but it's not yet week 31 so that
    doesn't make sense unless this was a ski or spring week.

    I had a unit in the past that was damaged by a hurricane and couldn't use it for a year.
    I was still able to do a deposit to the exchange companies. I imagine they gave them
    another unit. I had to pay a special assessment because the insurance proceeds were not
    enough to finish the building since it had so much damage.
    Maybe that's the problem? Owners not paying the special assessment.

    Comment


    • #3
      Oh just realized you said the resort sold you this unit.
      Was it the resort that sold the unit and used a reseller PCC or the reseller sold you this unit?
      If it was the resort then I'd definitely be calling Innseasons to get another unit.
      The resort should have definitely disclosed the problem if they are the one's selling it.
      If it was the reseller, sadly I am not surprised that they would not be honest.

      Comment


      • #4
        So, ask them to take it back. If they won't go to the state (NH) real estate commission and file a complaint. Ask the town of Lincoln to condemn the property.
        What unit number is it ?

        Comment


        • #5
          Actually, this is not Timeshare Nation's fault at all. I really don't want to give it back. I want to use it. I am just irked that the resort was not honest about it and really has said nothing to me to make me feel confident they will resolve it. I do have many emails out so I expect I will hear from someone this week. I have rented at the resort in the past and like it and it is the perfect fit for us as we own the week before at Smuggs and plan to make it a 2 week vacation each summer.
          Not sure when exactly the ice dams happened, but a March week owner said she could not stay in it in 2014 or this year 2015 either. In early 2014 the resort updated half of the units in that building in terms of new bathrooms and new carpeting and the plans were to finish the other half this year before the summer. Meanwhile- nothing is going on in that building that I can see and the March owner said she saw/heard nothing in March when she was there as well. They had put her in the Mount Washington building and I am sure when we go there this summer they will put us in another unit if ours is not repaired- but who knows? Here I thought I was getting a unit that was in the process of being updated and was thrilled about it and now I am finding out about water damage from last year. I suppose it could be coincidental that last year there was water damage and now this year they are updating it and not finished yet..but I didn't get a good feeling when I was there from what I saw and didn't see and from the front desk staff who were very secretive and not reassuring.

          Comment


          • #6
            It was sold through Timeshare Nation ( a freebie) but the resort was involved the whole way through and I was in contact with Innseason and with the Pollard Brook staff throughout the whole process- weekly- asking questions about the unit (since I hadn't seen it) and so forth. Even with VRI. Not once did they ever say it was under construction or had any problems. It was only when asked for pictures that they said it was being worked on and they sent me pics of another similar unit in the building. Since I had read they were updating the liberty Lodge units, I didn't think too much about it. If it weren't for Facebook I wouldn't have gotten wind of this and, of course, when I went there this past week I knew something was up. I am wondering if there is a mold issue.

            Comment


            • #7
              tonyg- It is unit 321- Liberty Lodge- top floor- corner. I will wait for their replies, but if I am not satisfied, I will take your advice. I will be all over it if they don't have a decent answer for me.

              Comment


              • #8
                Looking back do you think the fact that the sold it as some kind of certificate and not a straight out deed had something to do with relieving themselves of indemnity if they aren't upkeep up and assigning you the unit on the certificate.

                Comment


                • #9
                  Originally posted by SallyHoover View Post
                  Looking back do you think the fact that the sold it as some kind of certificate and not a straight out deed had something to do with relieving themselves of indemnity if they aren't upkeep up and assigning you the unit on the certificate.
                  You know that Sally? How? From my posts on TUG? Gee- it did cross my mind. But then- what about all the other owners of this unit that are still fixed week deeded?

                  Of course, it was a freebie. It does specify the unit # and week on the certificate. Of course, I do not have a copy of the actual Declaration. How I get that, I am not sure. Weasels don't send you anything.

                  I am just not understanding....

                  Comment


                  • #10
                    The interesting thing is the guy who "sold" it is a single guy from National City, CA- on the Tijuana/Mexican border. He bought it from a couple in Maine for $500 in Nov. 2014 and now exactly a year later divested himself of it to lucky me. I find that very suspect as why would a single guy in CA/Mexico - even want to purchase a NH unit in that building anyway? If he was legit- BIG IF-did he get to stay in the unit in August 2014? Did he trade it? We'll never know...
                    Glitter Brunello
                    Super Moderator
                    Last edited by Glitter Brunello; 06-01-2015, 01:37 AM. Reason: irrelevant content removed, potentially offensive

                    Comment


                    • #11
                      Originally posted by mpumilia View Post
                      The interesting thing is the guy who "sold" it is a single guy from National City, CA- on the Tijuana/Mexican border. He bought it from a couple in Maine for $500 in Nov. 2014 and now exactly a year later divested himself of it to lucky me. I find that very suspect as why would a single guy in CA/Mexico- even want to purchase a NH unit in that building anyway? If he was legit- BIG IF-did he get to stay in the unit in August 2014? Did he trade it? We'll never know...
                      Yes from TUG. tschwa2 there, SallyHoover here. I use to volunteer at a nursing home and one of the residents, Mrs Hoover always thought I was her sister so she always called me Sally and tried to get me to pull up the car so I could take her home. I took one of the timeshare nation weeks too from VV at Parkway in Orlando. Timeshare Nation gets their inventory from Mexican timeshares that let people trade in their old ones when buying at the Mexican resort. The deed tyhem to someone else and then Timeshare Nation is paid to find new owners for the timeshares. I doubt the last guy had any specific knowledge of your or my timeshare.

                      Tracey
                      Glitter Brunello
                      Super Moderator
                      Last edited by Glitter Brunello; 06-01-2015, 12:15 PM. Reason: edited quoted material to duplicate prior edit

                      Comment


                      • #12
                        Oh- that is so funny! I though it was probably you with a different handle! LOL! I was right! Yeah- I know about the Mexican connection, but what is strange about mine is that the guy actually bought the timeshare from the couple in Maine last year- why would he do that I wonder, since he is a single guy living on the Mexican border supposedly? Then, he gets rid of it this year right away. I can see him getting rid of it- but the fact that he bought it- and only a year ago- is what baffles me. Oh, well. Will never know. But, back to the certificate issue- I don't really see that as the problem. Upon researching more, it seems many resorts are going this route and it really isn't that much different for the owners as one would think compared to a deed. At least that is what I took from the research. I am anxiously awaiting replies from the resort this week to see what their explanation is.

                        Hey- I think that is great about you acquisition of the VV at Parkway. I saw that on the Timeshare Nation Website. Ryan has been great. In fact, he sent me an email about my situation and offered to call the resort and also get council involved if it goes that far. Hope not!

                        Mary Ann

                        Comment


                        • #13
                          Originally posted by mpumilia View Post
                          Oh- that is so funny! I though it was probably you with a different handle! LOL! I was right! Yeah- I know about the Mexican connection, but what is strange about mine is that the guy actually bought the timeshare from the couple in Maine last year- why would he do that I wonder, since he is a single guy living on the Mexican border supposedly? Then, he gets rid of it this year right away. I can see him getting rid of it- but the fact that he bought it- and only a year ago- is what baffles me. Oh, well. Will never know. But, back to the certificate issue- I don't really see that as the problem. Upon researching more, it seems many resorts are going this route and it really isn't that much different for the owners as one would think compared to a deed. At least that is what I took from the research. I am anxiously awaiting replies from the resort this week to see what their explanation is.

                          Hey- I think that is great about you acquisition of the VV at Parkway. I saw that on the Timeshare Nation Website. Ryan has been great. In fact, he sent me an email about my situation and offered to call the resort and also get council involved if it goes that far. Hope not!

                          Mary Ann
                          I don't know that he bought it for $500. I think either the Mexican resort pays him to be a middle man to get it into a person's name or he bought a bunch thinking he could make a go at it as a business. I kind of think it is the first one. He was the owner of mine as well= Devin Raul M. from National City.

                          He also had the deed notarized in Quebec so who knows.

                          Comment


                          • #14
                            Looks like it could be a great unit that had water damage due to an ice dam on the roof. We were there last August (July 29 check in) and were supposed to be in 311 but they ended up putting us in the Mt. Washington building and then not until complaints prior to the 5 PM actual check in. There were several things during that week that made me wonder if the place was being run and maintained properly. It had been my favorite resort in the Lincoln area.

                            Comment


                            • #15
                              He took over at 3 different resorts in late 2013 in Osceola County Florida and has since transferred 2 or the 3 out of his name. He also had 6 more deeded to him in Orange County Florida in the same Nov-Dec 2013 time period.

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