6. They will send you to collections too quickly. My husband and I moved twice after purchasing the timeshare and we changed our address with RCI but not with the actual timeshare. We didn’t know when we were supposed to pay the maintenance fee so it was past due since they sent us a letter to our old address. All of sudden I receive a collections letter and I called my timeshare. I asked them why I hadn’t received a phone call from them and I was informed that that is why they hired a collection agency, so they wouldn’t have to make phone calls. I understand I made a mistake, but come on, I am paying for an expensive time share here, shouldn’t their customer service be a little bit more cooperative? The bank where I am paying off my car has called me a couple of times, but my timeshare can’t.
I lost all respect for the article as a whole when I read that.
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