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This article was included in my latest DAE newsletter.
Have You Been Contacted by RCI?
DAE has been contacted by a number of concerned members, seeking clarification on some disturbing information they are hearing from some representatives of RCI. Given the number of members who have contacted us, we feel it is imperative that we clarify the situation to all DAE members. Our members have been told that unless their RCI membership is renewed, they will be unable to continue to exchange through DAE. The reason being given is that "DAE sources many of their holiday weeks through RCI".
DAE would like to assure our members categorically that this is not the case. DAE fulfills member's requests predominately through individual Timeshare owner's deposited weeks, and a network of Resorts & Trading Partners with whom we work in cooperation with.
DAE is, and always has been, a totally independent exchange organisation, providing timeshare consumers with real freedom of choice, something that the industry as a whole benefits from.
We believe our independence has been a key factor in the evolvement of a more ‘consumer-centric' industry. Where previously compulsory memberships and exclusive supplier arrangements have created barriers, DAE's open and transparent system provides you with greater freedom than ever before.
DAE feels certain that this conduct would not be condoned by the management of RCI and is more likely confined to only a few misinformed representatives.
Please call us to clarify any matters that relate to your DAE membership, and if RCI representatives call you relating to your rights with dealing with DAE, we want to hear about it. We thank you for your continued support.
DAE has been contacted by a number of concerned members, seeking clarification on some disturbing information they are hearing from some representatives of RCI. Given the number of members who have contacted us, we feel it is imperative that we clarify the situation to all DAE members. Our members have been told that unless their RCI membership is renewed, they will be unable to continue to exchange through DAE. The reason being given is that "DAE sources many of their holiday weeks through RCI".
DAE would like to assure our members categorically that this is not the case. DAE fulfills member's requests predominately through individual Timeshare owner's deposited weeks, and a network of Resorts & Trading Partners with whom we work in cooperation with.
DAE is, and always has been, a totally independent exchange organisation, providing timeshare consumers with real freedom of choice, something that the industry as a whole benefits from.
We believe our independence has been a key factor in the evolvement of a more ‘consumer-centric' industry. Where previously compulsory memberships and exclusive supplier arrangements have created barriers, DAE's open and transparent system provides you with greater freedom than ever before.
DAE feels certain that this conduct would not be condoned by the management of RCI and is more likely confined to only a few misinformed representatives.
Please call us to clarify any matters that relate to your DAE membership, and if RCI representatives call you relating to your rights with dealing with DAE, we want to hear about it. We thank you for your continued support.
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