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They can only say no and sometimes they say yes

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  • They can only say no and sometimes they say yes

    I have an upcoming trip to Bonaire. One of those islands that cost a small fortune to get to from NYC. I booked the return leg with FF non-stop to and the outgoing had 2 stops which I paid for.

    I got a schedule change on the return and think to myself. Call, maybe they will rebook and not whack me with $280 worth of flight differential and voluntary cancellation fees. It's United though. Well they can only say no right?

    I got a fabulous agent who rebooked me to non-stop outgoing EWR, extra leg room seat for the cost of the flight differential. $78.

    Awesome. Now I have to go find someone so I can pay this forward in some way.
    Lawren
    ------------------------
    There are many wonderful places in the world, but one of my favourite places is on the back of my horse.
    - Rolf Kopfle

  • #2
    you already paid it forward with your wonderful sightings.

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    • #3
      Isn't it great, and miraculous, when you get somebody helpful? I had a similar experience with Delta in August.

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      • #4
        Nice.

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