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We flew from Fort Lauderdale to Grand Cayman yesterday on Spirit Air. This was our first flight on Spirit. Our electronic reservation said to arrive 2 hours ahead of time. We were in line at 10:00 A.M. for a 12:00 P.M. flight. The line extended out of Terminal 4 to Terminal 3. We reached the ticket counter at 12:00 P.M. I realize it was a big travel day, but there did not appear to be anyone from Spirit trying to keep things organized. People were cutting in line at the terminal entrance, as cruise ship buses kept dropping off passengers there.
There did not appear to be any sense of urgency checking in passengers. The counter agent put someone else's baggage tag on my wife's bag. If I had not caught it, my wife's bag would have gone to Atlantic City. As it was, our bags did not make the flight. Part of that problem was the result of TSA slowness in scanning luggage. After we got checked in at the counter, we had to take our bags to the TSA scanner. There was a huge pile of bags, and the man running the scanner was leisurely putting them on the conveyor.
After dropping off our checked bags, we then had to run over to Terminal 3 and go through security. We were one of the last ones on the plane, which took off about an hour late. I had to ask a flight attendant for customs forms, because they had apparently handed them out to passengers before the door was closed and all passengers loaded. They brought them to me about 10 minutes before we landed. At least we made it. However, we are still awaiting our luggage, which hopefully will arrive and be delivered today.
There did not appear to be any sense of urgency checking in passengers. The counter agent put someone else's baggage tag on my wife's bag. If I had not caught it, my wife's bag would have gone to Atlantic City. As it was, our bags did not make the flight. Part of that problem was the result of TSA slowness in scanning luggage. After we got checked in at the counter, we had to take our bags to the TSA scanner. There was a huge pile of bags, and the man running the scanner was leisurely putting them on the conveyor.
After dropping off our checked bags, we then had to run over to Terminal 3 and go through security. We were one of the last ones on the plane, which took off about an hour late. I had to ask a flight attendant for customs forms, because they had apparently handed them out to passengers before the door was closed and all passengers loaded. They brought them to me about 10 minutes before we landed. At least we made it. However, we are still awaiting our luggage, which hopefully will arrive and be delivered today.
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