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Oct 21 - Nov 4, 2013
Royal Villas Mazatlan
After an 8 hour drive we arrived at Royal Villas in Mazatlan at 2pm. Valet underground parking.
Check in was quick and efficient. We had our usual Tulum 2 bedroom unit, very large and spacious with 4 balconies, 3 small and 1 large. Ocean Front view. Full kitchen minus oven, lots of closet space, 3 bathrooms with tubs.
The resort is smaller but well maintained. Clean but not fancy but units are equipped well and spacious. We had room 801& 803.
We opted to do the All Inclusive which was enjoyable including room service, snacks, water and soda in room. The restaurant on site Hacienda de La Flor has a newer menu, new tablecloths, chairs and uniforms for staff. Lobby are has been painted, reupholstered furniture etc.
A few of the nights they had a buffet which was different, or off menu. We had Spanish flaming coffee a few nights which was fun and entertaining.
The pool and beach remain the same , very clean.
We did some shopping in Mazatlan, walked the malecon which appears cleaner . We also took a Pulmonia to the aquarium which has been done over. We enjoyed that a lot. The rest of your stay was roaming about on foot in the Golden Zone etc., laying in the sun, or on one of our patios. Service was for the most part good although there were a few functions that happened whole there filling the hotel and we did notice an extreme drop in service at those times. We have made note of this and will go earlier next year as usual.
David the manager as usual was very helpful and friendly. Cecilia made sure we had our reservations in order. Raphael and Francisco at the lobby bar always great. Arturo the bellboy so friendly and helpful. Elias the pool waiter was excellent. We also noted almost everyone's English had improved, good for them. We did meet some folks also from Chapala, small world for sure.
So our stay was great other than a few nuisance issues, the maid as before lacks in many areas. The refrigerator frequently not restocked but a quick phone call fixed that. We also had a continual on slaught of tiny ants in kitchen. You can go back to my other reviews for more info on units and what they are like exactly.
We also did two timeshare presentations while in Mazatlan, no more. They have gotten way too aggressive and frankly bordering on mean and scary. We did Marina Grand which was a total scam and they threw us out more or less on threat of an armed guard when we did not buy and we did not receive our full agreed upon peso amount for our time. WE also did La Jolla and they acted like we were on a job interview to get in and afterwards attitude like we deceived them as we did not wish to buy. We found to many discrepancies. One of those too good to be true presentations.
Will be returning to Mazatlan and Royal Villas in Oct 2014. Another fun vacation.
Royal Villas Mazatlan
After an 8 hour drive we arrived at Royal Villas in Mazatlan at 2pm. Valet underground parking.
Check in was quick and efficient. We had our usual Tulum 2 bedroom unit, very large and spacious with 4 balconies, 3 small and 1 large. Ocean Front view. Full kitchen minus oven, lots of closet space, 3 bathrooms with tubs.
The resort is smaller but well maintained. Clean but not fancy but units are equipped well and spacious. We had room 801& 803.
We opted to do the All Inclusive which was enjoyable including room service, snacks, water and soda in room. The restaurant on site Hacienda de La Flor has a newer menu, new tablecloths, chairs and uniforms for staff. Lobby are has been painted, reupholstered furniture etc.
A few of the nights they had a buffet which was different, or off menu. We had Spanish flaming coffee a few nights which was fun and entertaining.
The pool and beach remain the same , very clean.
We did some shopping in Mazatlan, walked the malecon which appears cleaner . We also took a Pulmonia to the aquarium which has been done over. We enjoyed that a lot. The rest of your stay was roaming about on foot in the Golden Zone etc., laying in the sun, or on one of our patios. Service was for the most part good although there were a few functions that happened whole there filling the hotel and we did notice an extreme drop in service at those times. We have made note of this and will go earlier next year as usual.
David the manager as usual was very helpful and friendly. Cecilia made sure we had our reservations in order. Raphael and Francisco at the lobby bar always great. Arturo the bellboy so friendly and helpful. Elias the pool waiter was excellent. We also noted almost everyone's English had improved, good for them. We did meet some folks also from Chapala, small world for sure.
So our stay was great other than a few nuisance issues, the maid as before lacks in many areas. The refrigerator frequently not restocked but a quick phone call fixed that. We also had a continual on slaught of tiny ants in kitchen. You can go back to my other reviews for more info on units and what they are like exactly.
We also did two timeshare presentations while in Mazatlan, no more. They have gotten way too aggressive and frankly bordering on mean and scary. We did Marina Grand which was a total scam and they threw us out more or less on threat of an armed guard when we did not buy and we did not receive our full agreed upon peso amount for our time. WE also did La Jolla and they acted like we were on a job interview to get in and afterwards attitude like we deceived them as we did not wish to buy. We found to many discrepancies. One of those too good to be true presentations.
Will be returning to Mazatlan and Royal Villas in Oct 2014. Another fun vacation.
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