Stupid newbie question

[JobbaTheMutt Junior Member Find all posts View Profile Close JobbaTheMutt]

I'm a new BG owner; purchased through Pinnacle. I'm a Silver owner and I have a question about the wait list.

I understand that I can get on a wait list 13 months ahead of time. If I want to reserve a week that is 13 months from now, what do you do, wait until 13 months from the last day of the week I want, and then try to reserve the whole week? Not sure if that made sense.

13 months from today, for example, is May 21, 2011. If I want to go to a resort from May 21, 2011 through May 28, 2011; I assume I couldn't call today and reserve that week since part of those days are more than 13 months away. What would people do, wait until April 28, 2010 and then try to reserve that week? What's the best way to do it?

Also, can you get on the wait list through the website, or is over the phone the only way?

Thanks. More stupid newbie questions will most certainly follow.

[jericap Super Moderator Find all posts View Profile Close jericap]

To use your example....If you wanted to go on vacation 13 months from today, and the week you wanted to go was May 21, 2011, I would call today and be put on the waitlist.
I have always called, not sure about using the website. I've always called a rep. I've seen the feature on the website that will give you a reminder you when you are 11 months out for reservations, but not to be put on a wait list.

[akparsa Senior Member Find all posts View Profile Close akparsa]

Call the first day of your desired vacation.

For right now, the wait list feature is not available online.

Generally the wait list has worked well, but it is (to my understanding) a manual process, so it is smart to call in a week or so after you've made the wait list request and have them read it back to you to make sure they've got it right.

[steveesanders Junior Member Find all posts View Profile Close steveesanders]

And no question is stupid on this forum - we have and are still learning BG