Our family just came back from a 2 night stay at the Atlantic Palace, and we are a bit disappointed by the unit we had (Room 2601). The room has a partial ocean view, which is amazing. But the room itself was quite rundown -- one of the toilet was leaking, a chair had cuts on the leather surface, broken utentils, TVs were very old, bed room door could not be locked. The decor looked old an cheap. Have been spoiled by the Fountains, we had high hopes for this place but it turned out not even coming close.
We did not complain or asked for a different unit since it was only for two nights. But I figure we should share the experience here. The flyer from the front desk said that there are renovation going on, but our unit was definitly not renovated. It seems not fair if they charge the same amount of points for renovated and old units. Have anyone stay here before and got renovated unit?
We did not complain or asked for a different unit since it was only for two nights. But I figure we should share the experience here. The flyer from the front desk said that there are renovation going on, but our unit was definitly not renovated. It seems not fair if they charge the same amount of points for renovated and old units. Have anyone stay here before and got renovated unit?
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