Prizzma and direct exchanges with SVC & Raintree have arrived - Now seen using Safari

[gandalf252002 Senior Member Find all posts View Profile Close gandalf252002]

Only 1 1/2 years later, at appears that the ability to make reservations at SVC properties through Travellers Plus is now available online. I was able to check for a room at Carriage Hills for rememberance day, and see that there was availability and the number of points. Go to direct exchange, select connections, and then click book today on any of the available properties.

Keep in mind, that you may half to turn off your popup blocker for this one, as it opens up in a new window like the RCI portal. But it is there! This is one of the primary reasons I have stayed away from this feature, is I hated having to call everytime I wanted to check availability. This will indeed simplify my life!

[lawren2 Malibu Beach Barbie & A Super Moderator Find all posts View Profile Close lawren2]

Only 1 1/2 years later, at appears that the ability to make reservations at SVC properties through Travellers Plus is now available online. I was able to check for a room at Carriage Hills for rememberance day, and see that there was availability and the number of points. Go to direct exchange, select connections, and then click book today on any of the available properties.

Keep in mind, that you may half to turn off your popup blocker for this one, as it opens up in a new window like the RCI portal. But it is there! This is one of the primary reasons I have stayed away from this feature, is I hated having to call everytime I wanted to check availability. This will indeed simplify my life!

This was not available earlier, much earlier today. Thanks for the heads up.

[GrayFal Silver Contributor and supermoderator Find all posts View Profile Close GrayFal]

Cool.... Will check it out.

edit - not working for me now....if I click on learn more, it take me to a new screen about the resort but if I click on 'book today' nothing happens.....

Will try again tomorrow.

[gandalf252002 Senior Member Find all posts View Profile Close gandalf252002]

They must have taken it down, because now I don't even see the learn more buttons are any of the resorts. I am on a different computer now, so not sure if that makes a difference.

[GrayFal Silver Contributor and supermoderator Find all posts View Profile Close GrayFal]

The Select Connections "Book Today" button is still not working - I know it is not a pop-up block issue because the "learn More" button is working.

I emailed Customer Service yesterday - will tell you what I find out.

[GrayFal Silver Contributor and supermoderator Find all posts View Profile Close GrayFal]

Select Connections reservations are now available for online booking via Prizzma™.

Our direct exchange benefit is a collection of exchange resort options that will take you to familiar Select Connections destinations like California, Hawaii, Texas and Mexico. And to make it all as easy and convenient as possible, you can book them all online in one place by using Prizzma, an advanced booking engine that makes it easier for you to reserve your next vacation! Expand your vacation options and start booking your reservations online using your Bluegreen Vacation Points.

Take advantage of these great Prizzma benefits:

View availability in real time at resorts nationwide

Search for your next reservation based on vacation experiences (beaches, golf, cityscapes, etc) and view all available villa options before booking

No need to call to book your next getaway, just reserve right online! Our agents are still available to assist you by phone at 800.459.1597

Lower fees than traditionally charged by exchange companies
Booking your next reservation online is easy.....


New page - still not working for me......

[GrayFal Silver Contributor and supermoderator Find all posts View Profile Close GrayFal]

The Select Connections "Book Today" button is still not working - I know it is not a pop-up block issue because the "learn More" button is working.

I emailed Customer Service yesterday - will tell you what I find out.

Received 10/29....and I just sent another one stating it still does not work

Dear Ms. G...... & Mr. F........

Thank you for contacting Bluegreen Corporation.

Please be advised that the RCI and Bluegreen IT departments are aware of the issue and are presently working to correct the issue that is affecting a select few accounts. It is believed that the issue will be resolved in the coming days. We apologize for this inconvenience and thank you for your continued patience with this matter.

If you have any further questions, please reply to this email or contact Bluegreen Premier Services at 800.230.0149. Hours of operation are Monday through Friday from 8:00 a.m. to 6:00 p.m. ET and Saturday from 9:00 a.m. to 5:30 p.m. ET. We look forward to providing you with a lifetime of memorable vacation experiences.

[gandalf252002 Senior Member Find all posts View Profile Close gandalf252002]

Hope you get this working, I haven't had to confirm an actual exchange yet so don't know if it will work for me or not.

Funny though how they reference RCI, which AFAIK it has nothing to do with this. An entirely seperate booking engine directly related to SVC's property. Sounds like a canned response to me, I would verifiy they are working on the correct issue. They were having problems with Hotweeks after the recent RCI upgrade, but that has now been fixed so it really makes me wonder if they think the problem is something else.

Received 10/29....and I just sent another one stating it still does not work

Dear Ms. G...... & Mr. F........

Thank you for contacting Bluegreen Corporation.

Please be advised that the RCI and Bluegreen IT departments are aware of the issue and are presently working to

[GrayFal Silver Contributor and supermoderator Find all posts View Profile Close GrayFal]

Hope you get this working, I haven't had to confirm an actual exchange yet so don't know if it will work for me or not.

Funny though how they reference RCI, which AFAIK it has nothing to do with this. An entirely seperate booking engine directly related to SVC's property. Sounds like a canned response to me, I would verifiy they are working on the correct issue. They were having problems with Hotweeks after the recent RCI upgrade, but that has now been fixed so it really makes me wonder if they think the problem is something else.

LOL, good catch gandalf! This was regarding another problem I had with the RCI portal that was fixed....I will look for the other email I sent regarding this problem.

Have u tried recently to search using the new prizzma interface??? it will not work for me....and yesterday, some people saw a tab for "Raintree Vacation Club" as well as SVC - they are the new Select Connection affiliate....

[gandalf252002 Senior Member Find all posts View Profile Close gandalf252002]

I generally check at least once each week now to see what opens up for the weekend. It really is the only way I think I'll get value out of it UNLESS I plan on going for a week somewhere. I didn't see anything about Raintree, and this was the first I'd heard about them being on board. Although given their locations, there will be little additional benefit for the time being. Always good to have more options though.

Have u tried recently to search using the new prizzma interface??? it will not work for me....and yesterday, some people saw a tab for "Raintree Vacation Club" as well as SVC - they are the new Select Connection affiliate....

[GrayFal Silver Contributor and supermoderator Find all posts View Profile Close GrayFal]

I generally check at least once each week now to see what opens up for the weekend. It really is the only way I think I'll get value out of it UNLESS I plan on going for a week somewhere. I didn't see anything about Raintree, and this was the first I'd heard about them being on board. Although given their locations, there will be little additional benefit for the time being. Always good to have more options though.

So you ARE able to access Select Connections/SVC online?
Not me

[lawren2 Malibu Beach Barbie & A Super Moderator Find all posts View Profile Close lawren2]

So you ARE able to access Select Connections/SVC online?
Not me

I can see them ( and also for a blink saw Raintree in the drop down yesterday morning. By the time I went back it was gone). I booked a SVC using Prizzma yesterday or the day before.

[lawren2 Malibu Beach Barbie & A Super Moderator Find all posts View Profile Close lawren2]

Oh yeah. Prizzma likes IE and does not care for chrome or firefox. That may be your issue Pat.

[GrayFal Silver Contributor and supermoderator Find all posts View Profile Close GrayFal]

Oh yeah. Prizzma likes IE and does not care for chrome or firefox. That may be your issue Pat.

I was at work yesterday afternoon and tried it on IE and it worked just fine.

Tried with Safari amd Chrome at home and no go.

Does this mean I will never be able to access this feature? I do not think you can get Internet Explorer for MAC any longer.

[lawren2 Malibu Beach Barbie & A Super Moderator Find all posts View Profile Close lawren2]

You could let Bluegreen know I guess. I can't do ex-ops on RCI with IE and have to use chrome. I just have 3 browsers open at all times which is kind of sad when you think about it.