Encore Card earned reward points issues
We got our card during an update in Charleston SC and we did not have to buy anything to get it. I have seen members stating issues on getting their reward points credited over to the BG site to help them pay for fees. I have had the card for 7 months and no reward points transitioned over to the Bluegreen site. When I called last week -to the Bluegreen business side for Encore Rewards, I was told in three business days I would see my earned Encore Reward points. Today was the third day and they were not ther yet. I called and was told that it was all set up and that it should happen today or tomorrow. The rep, Jessie, seemed very knowledgable and confident it will happen very soon. He acknowledge a known problem but fixable.
If I run into any issues, I can keep you informed on my resolution.
We got our card during an update in Charleston SC and we did not have to buy anything to get it. I have seen members stating issues on getting their reward points credited over to the BG site to help them pay for fees. I have had the card for 7 months and no reward points transitioned over to the Bluegreen site. When I called last week -to the Bluegreen business side for Encore Rewards, I was told in three business days I would see my earned Encore Reward points. Today was the third day and they were not ther yet. I called and was told that it was all set up and that it should happen today or tomorrow. The rep, Jessie, seemed very knowledgable and confident it will happen very soon. He acknowledge a known problem but fixable.
If I run into any issues, I can keep you informed on my resolution.
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