Who is in the worng Bluegreen or me?

[snowbirdnw Junior Member Find all posts View Profile Close snowbirdnw]

I thought that I was being very generous with the 2 free nights.Thats $350 for a Fri/Sat room. Thery paid $525 for 3 nights Thur-Fri-Sat.

WHAT DO YOULTHINK IS FAIR? Would like to hear from all.

Thanks in advance!

[klynn Senior Member Find all posts View Profile Close klynn]

I thought that I was being very generous with the 2 free nights.Thats $350 for a Fri/Sat room. Thery paid $525 for 3 nights Thur-Fri-Sat.

WHAT DO YOULTHINK IS FAIR? Would like to hear from all.

Thanks in advance!

If it was me, I would ask the renter what they think would be fair. Maybe just ask them if they'd like the 2 free nights OR if they'd rather have $350. refunded. If I promised something to someone and gave them something different (I know you didn't mean to), personally I would refund the entire amount. But that's just me.

[motomem Senior Member Find all posts View Profile Close motomem]

I thought that I was being very generous with the 2 free nights.Thats $350 for a Fri/Sat room. Thery paid $525 for 3 nights Thur-Fri-Sat.

WHAT DO YOULTHINK IS FAIR? Would like to hear from all.

Thanks in advance!

If the renters are happy with the reimbursement arrangement, that is all you need to know.

[VA_Traveller Senior Member Find all posts View Profile Close VA_Traveller]

I thought that I was being very generous with the 2 free nights.Thats $350 for a Fri/Sat room. Thery paid $525 for 3 nights Thur-Fri-Sat.

WHAT DO YOULTHINK IS FAIR? Would like to hear from all.

Thanks in advance!

Would you rather give up the $525 and know you had a happy customer, that will probably recommend you to others, or have the $525 and an unhappy customer posting on "ripoffs.com"?

[BocaBum99 Super Moderator Find all posts View Profile Close BocaBum99]

I think the 2 nights free is a very generous offer. 100% refund is really not fair to the owner especially since the renter did get a unit to vacation in. I don't even think a charge back would be successful.

[snowbirdnw Junior Member Find all posts View Profile Close snowbirdnw]

I talked with the renters and we both agree that half the money was fair, Thanks for everybody's help. (Live and learn) Theresa

[klynn Senior Member Find all posts View Profile Close klynn]

Excellent! I'm so glad that the renters and you could come to an agreement.

[crwisconsin Senior Member Find all posts View Profile Close crwisconsin]

I was looking to book there online and they have "oceanview" not "oceanfront" units.

At Shorecrest I, oceanfront view directly faces the ocean. Ocean view is at the side of the building and your view of the ocean might be slightly obstructed.

The units on the sides of the building (facing "north" and "south") are smaller units. The "deluxe" units are on the ends of the building (facing "east" and "west") are slightly larger units. The "east" deluxe units are true oceanfront while the "west" deluxe units are facing the street, restaurant, and parking lots but are "deluxe" in the sense that they are larger than the ocean view units. So, when your reservation said "Unit type 1 BD DLX SUN", you got a deluxe unit, just not oceanfront.

I wish that BG had made the oceanfront units have a slightly higher point value but they did not so we have to live with it. (By the way, the oceanfront view is awesome!!)

In any event, as was said, we have all learned a valuable lesson.

Charles

[crwisconsin Senior Member Find all posts View Profile Close crwisconsin]

I was looking to book there online and they have "ocean view" not "oceanfront" units.

I put a building floor plan drawing in the Photo section of the Bluegreen Yahoo group along with photos of a northeast oceanfront unit. I will try to attach the building floor plan to this message.

I think that on the upper floors, even the deluxe city view units could see the ocean through the side window and the bedroom window.

Charles

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[snowbirdnw Junior Member Find all posts View Profile Close snowbirdnw]

Charles Thank you!!!! This can be very helpfull