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DRI announces that CEO Stephen J. Cloobeck recently went undercover with CBS in the U.S. and will be appearing on the season premiere of the emmy-nominated reality series UNDERCOVER BOSS. Tune in on Sunday, January 15 8:00-9:00 p.m., ET/PT to follow his journey.
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... not enough time for all the timeshares ® -
Please post a reminder. If I am in the mood to watch a trainwreck this will do.Lawren
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There are many wonderful places in the world, but one of my favourite places is on the back of my horse.
- Rolf Kopfle -
Tivo time : )
Tell you what though, assuming SC is on a poster up on the wall at each resort's lobby, how can this work?EMAIL me if you wish, do NOT PMComment
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When UB started, it was a great hit, and we loved it.
Then . . .RCI Member Since 24-Aug-1989/150-plus Exchanges***THE TIMESHARE GRIM REAPER~~~Exchanging/Searching/SW Florida/MO/AR/IA/Consumer Advocacy/Estate Planning/Sports/Boating/Fishing/Golf/Lake-living/Retirement****Sometimes ya just gotta be a dickComment
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Think you're referring to the other show called Overcover Boss, right???Originally posted by JLB View Post
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Point well taken.Originally posted by ace2000 View PostThink you're referring to the other show called Overcover Boss, right???RCI Member Since 24-Aug-1989/150-plus Exchanges***THE TIMESHARE GRIM REAPER~~~Exchanging/Searching/SW Florida/MO/AR/IA/Consumer Advocacy/Estate Planning/Sports/Boating/Fishing/Golf/Lake-living/Retirement****Sometimes ya just gotta be a dickComment
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Nevermind. DRI sent me a reminder. How exactly they have my personal e-mail address I'm not sure as I never have owned there....hmmmmOriginally posted by lawren2
Chairman and CEO, Stephen J. Cloobeck goes UNDERCOVER
to ensure an effortless and relaxing vacation for you!
Diamond Resorts on Facebook
Diamond Resorts on Twitter
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How do you improve from really good to absolutely great?
How about sending the Boss to see how it's all working?
That's what we did at Diamond Resorts International®. Our Chairman and CEO, Stephen J. Cloobeck, is on the season premiere of UNDERCOVER BOSS on CBS, January 15.
We invite you to watch as Mr. Cloobeck goes undercover to explore every aspect of the Diamond experience, seeing what's good and what could be even better. As a result, we'll take everything he learns to make your vacation the ultimate hospitality experience—that's what "The Meaning of Yes®" culture is all about.
Watch as we discover what it takes to achieve a higher standard of excellence. We think you'll be entertained, fascinated and pleased to know what it's like to be a part of the Diamond family.
Remember to watch UNDERCOVER BOSS on CBS, Sunday, January 15, at 8pm/7pm CST. Please check your local listings to make sure you don't miss it!
The Diamond Resorts Hospitality TeamLawren
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There are many wonderful places in the world, but one of my favourite places is on the back of my horse.
- Rolf KopfleComment
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Funny thing is DRI is one of the developer controled resorts who won't give owners address or emails of other owners because they don't want to violate anyone's privacy rights.Nevermind. DRI sent me a reminder. How exactly they have my personal e-mail address I'm not sure as I never have owned there....hmmmmComment
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Reminder on tonight. 3 minutes away on the East CoastComment
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We got one too but we stayed there once on a promotion to take a tour that we didn't take take after all because my husband had the stroke the same day that we checked in at this resort.Originally posted by lawren2
DRI treated me very well as they still let me stay there without taking the tour and for the same price of the promotion plus they got me a car rental for over a month at their very special rate plus the manager called me at night to find out how my husband was doing and sent a very big gift basket to the hospital with lots of fruit, nuts and chocolates. I will never forget this so don't mind staying on their mailing list and want to see the program tonight.
I had the same good experience with Trading Places and timeshare forum members here and OY. There are still many kind and caring people and DRI and Trading Places were as a Corporation too.Comment
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I started getting emails from DRI about 6 weeks ago, how did they find us?Originally posted by SallyHooverComment
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Ruined my WHOLE weekend watching that CROCK ! ! Maybe multiple weekend - cuz I still own timeshares - luckily no DRI ! !Comment
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I received the same email and have never stayed at a Diamond Resort but used to own two weeks at Flamingo in St. Marteen when it was part of Sunttera. Only thing is I sold both weeks more that seven years ago.Originally posted by lawren2
LARRYComment
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Impressed
Well, I can say I was most impressed. His getup was so bad, but they didn't know who he was. I can see if he was not undercover and things weren't going well he could be a hardass, but it seemes he really wanted to see what was going on and improve it. I thought he was going to blow a gasket at the call center but instead of yelling he said she needed more training. He couldn't get over the fact that there weren't rooms available for people when they called in and wanted certain dates. Now he knows how we feel!! He wasn't happy when he was at Powhatan and the first thing he saw was a door that needed sprucing up. He sure wasn't a handy man, that's for sure. but he tried, bless his little ole heart. He is used to a live of luxury so this should be fun to see what happens.
I think the things he wants to do to make things a first class resort will be more expensive than he realizes and could end up with assesments but I was amazed at how he helped out the 4 people he came to work with. He really did change 4 lives.
I hope things improve for you owners and in turn it should help all the exchangers.
shaggyComment
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I thought the whole thing was hogswallop.Lawren
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There are many wonderful places in the world, but one of my favourite places is on the back of my horse.
- Rolf KopfleComment
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