I was looking to prepay my 2008 fees so that I can bank the week early. I called Sunterra to get the amount due. They said they would use the 2007 MF for 2008 and make an adjustment next year if needed. Ok no problem. I asked her that I would assume I would pay MF plus taxes so she brings up my account, she pulls up my account and see that we had an special assessment this year. She then said I would have to pay everything billed this year for 2008 (including the assessment and they would "work it out later" and apply it to 2009. Is that the way Sunterra works, or should I just call back and talk with someone else? I sent out an email, but I have not heard anything as of yet (it has been over a week)
Any assistance would be greatly appreciated!
-John
Any assistance would be greatly appreciated!
-John
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