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  • Processing Fee ?

    What is this processing fee (abour $40)? I read somewhere it is like for calling a rep to do a transaction, like exchange points for airlines.

    Is there a listing of what services are charged this fee?

    For now, I want to know whether cancelling a reservation (by calling cust svc) would incur this processing fee.
    EMAIL me if you wish, do NOT PM

  • #2
    Not sure what you are talking about. Exchange transactions incur NO fees either booking or cancelling. Perhaps you are thinking about the fees for using the travel services.
    The legitimate object of Government is to do for a community of people whatever they need to have done but cannot do at all or cannot do so well for themselves”- Lincoln

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    • #3
      Originally posted by barndweller
      Not sure what you are talking about. Exchange transactions incur NO fees either booking or cancelling. Perhaps you are thinking about the fees for using the travel services.
      Not sure what I am talking about either, except I read somewhere there is some sort of fee ($41???) for calling CS Cust Svc to do some type(s) of transactions.

      I wanted to know also specifically if I called to cancel a reservation, is there a processing fee to go along with this transaction.
      EMAIL me if you wish, do NOT PM

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      • #4
        Nope. No fee. I canceled one on-line the other day. The points went back into my 2008 year. Took less than 2 minutes.
        The legitimate object of Government is to do for a community of people whatever they need to have done but cannot do at all or cannot do so well for themselves”- Lincoln

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        • #5
          This sounds a lot like a bank. They will come up with a fee just because they can. Call them on it and if it is just another way to seperate you from your money, DON't pay for it. Get them to explain it and ask them just what it is that you will get for this fee. If it is nothing, then pay nothing!

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          • #6
            Originally posted by winger
            What is this processing fee (abour $40)? I read somewhere it is like for calling a rep to do a transaction, like exchange points for airlines.

            Is there a listing of what services are charged this fee?

            For now, I want to know whether cancelling a reservation (by calling cust svc) would incur this processing fee.
            Originally posted by 1950bing
            This sounds a lot like a bank. They will come up with a fee just because they can. Call them on it and if it is just another way to seperate you from your money, DON't pay for it. Get them to explain it and ask them just what it is that you will get for this fee. If it is nothing, then pay nothing!
            Don't pay attention to Bing, his posts are worthless. For normal transactions of booking Club resorts and/or canceling there are no fees. Fees are incurred for many of the 'Options' and change by membership level, like for FeeOptions, AirOptions, TravelOptions, MileOptions it's $41 for non-elite and less for higher levels. CruiseOption processing is like $100. None of these are good deals/good use of SunOptions.

            Look here.
            ... not enough time for all the timeshares ®

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            • #7
              All opinions and posts are welcome here wheather all readers know that or not. Not all are of the same opinion and that is how it should be. That's what makes this world go around!

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              • #8
                Originally posted by 1950bing
                All opinions and posts are welcome here wheather all readers know that or not. Not all are of the same opinion and that is how it should be. That's what makes this world go around!
                Again, you are wrong.
                ... not enough time for all the timeshares ®

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                • #9
                  Sorry,
                  You just don't seem to understand. You must be

                  Comment


                  • #10
                    Originally posted by 1950bing
                    Sorry,
                    You just don't seem to understand. You must be
                    Well, no forum is complete without a troll. And bing = for here.

                    Comment


                    • #11
                      So Bing, do you actually OWN a Sunterra resort and are member of Club Sun or are you just spouting whatever you want, choosing to believe it's true?

                      Valid informed opinions are worth something here. Invalid opinions from someone who doesn't have a clue what the particular rules of a particular timeshare, club or membership are pretty much worthless. At this point it's apparent that your only opinion is that timeshares are to expensive for you to maintain. I think we've all got that message by now. However the rest of us own and maintain our timeshares just fine and have questions on HOW TO USE THEM, not if they're to expensive to use.

                      Wingers question seems to be, "What services incure the processing fee and how much is it." I see you haven't answered that question but have given your worn out opinion that timeshares nickle dime you to death and are to expensive as a means of vacationing. Thanks, that's a LOT of help. I'll be certain to buy the cheapest of everything now. Cheap cars (used cars with over 100,000 miles are good bargains), cheap beds (hey, they all allow you to sleep on them), cheap housing (all I need is shelter), generic store brands of food (just as good as the name brands) et.......

                      Now, to put in my 2 cents to Wingers question. I believe the processing fee is when you exchange for services other than exchanging for another unit. As mentioned by Spence, services such as points to pay MF's, points for airline FF miles, points for AA flight certificates, points for rental cars and points for a cruise exchange.

                      I agree that they can be expensive methods of obtaining those services but I do see value in them. For instance, my 26,500 points could pay $1,550 of my yearly MF's. I'd be hard pressed to get that out of renting those two weeks but it still leaves me around $300 short of paying the total bill. Sometimes I'll have more points than I need to use in a year. Exchanging for AA flight certificates might be a reasonable usage of points. I know in years past, if I'd have been a member of Club Sun, I would have had some 30,000 in unused points which would work out to 4 airline tickets left lying on the table. Not necessarily a great trade if you look at dollars and cents in the club vs your MF's but better than the way it was before DRI purchased Sunterra.
                      Our timeshare and other photo's at http://dougp26364.smugmug.com/

                      Comment


                      • #12
                        Originally posted by dougp26364 View Post
                        I believe the processing fee is when you exchange for services other than exchanging for another unit. As mentioned by Spence, services such as points to pay MF's, points for airline FF miles, points for AA flight certificates, points for rental cars and points for a cruise exchange.

                        I agree that they can be expensive methods of obtaining those services but I do see value in them. For instance, my 26,500 points could pay $1,550 of my yearly MF's. I'd be hard pressed to get that out of renting those two weeks but it still leaves me around $300 short of paying the total bill. Sometimes I'll have more points than I need to use in a year. Exchanging for AA flight certificates might be a reasonable usage of points. I know in years past, if I'd have been a member of Club Sun, I would have had some 30,000 in unused points which would work out to 4 airline tickets left lying on the table. Not necessarily a great trade if you look at dollars and cents in the club vs your MF's but better than the way it was before DRI purchased Sunterra.
                        All the details were in the link I provided!
                        ... not enough time for all the timeshares ®

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                        • #13
                          It seems odd that a members real life experence (former timeshare owner) would be called " invalid, not having a clue, worthless, to expensive" by another here and THEN SAY,
                          and I quote, " I agree they can be expensive "

                          That's the very point I have made all along !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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                          • #14
                            Originally posted by 1950bing
                            It seems odd that a members real life experence (former timeshare owner) would be called " invalid, not having a clue, worthless, to expensive" by another here and THEN SAY, and I quote, " I agree they can be expensive... " That's the very point I have made all along!
                            It doesn't seem odd to me, opinions are like, everyone's got one, whether they're based on realistic data or someone's incoherent real life experience. Your car is expensive, and you probably think that "invoice" is the price the dealer ended up paying for the car from the factory.
                            ... not enough time for all the timeshares ®

                            Comment


                            • #15
                              " Incoherent " does not apply here,you have used the wrong word.
                              Again, my posts are from real life experience as a former timeshare owner. I share what I had to deal with in hope that others will not fall victim to dishonest sales people. I'm here for the consumer so that anyone considering a purchase will be informed of everything, not just one sided. If after considering all the facts they want to purchase then that's O.K. Timeshares work for some. They are not for everyone and not everyone needs one.

                              I know of no one who thinks listed price for a car is the WHOLESALE price for that car. Besides, this is about timeshares, not cars.

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