Help!

[d0ugie_fresh Member Find all posts View Profile Close d0ugie_fresh]

I'm trying to save Sunoptions and CS is not working with me at all. The wording on Sunterra's web site is apparently too confusing for me. I read it that until the 31st of this month, I could save up to 25% of my Sunoptions. June 30th was the cut off for 100% and August 31st was the cut off for 50%.

So over the course of the year, I saved points into next year but kept the maximum allowed points for this year in case I decided to go somewhere this year. Those points have added up to around 1400 points saved.

Today I wanted to save the remaining balance of my points (2125 or 25%) to next year but they are counting the 1400 points I've already saved against me so I am only allowed to save 725 points.

The web site doesn't say anything about whether I've saved previously or not.. am I correct in my thinking?!?

[barndweller Moderator Find all posts View Profile Close barndweller]

Huh?

I saved mine earlier in the year so had no issue about the percentage. I don't understand why you cannot save the remaining 2007 options to 2008. You would not be allowed to save any 2006 options that you may have rolled over. Is that the problem?

And why didn't you just save 100% early on? You can always just borrow them back to book something this year. Or maybe I'm wrong about that? Spence, what's your ruling on this?

[Spence Super Moderator Find all posts View Profile Close Spence]

I'm trying to save Sunoptions and CS is not working with me at all. The wording on Sunterra's web site is apparently too confusing for me. I read it that until the 31st of this month, I could save up to 25% of my Sunoptions. June 30th was the cut off for 100% and August 31st was the cut off for 50%.

So over the course of the year, I saved points into next year but kept the maximum allowed points for this year in case I decided to go somewhere this year. Those points have added up to around 1400 points saved.

Today I wanted to save the remaining balance of my points (2125 or 25%) to next year but they are counting the 1400 points I've already saved against me so I am only allowed to save 725 points.

The web site doesn't say anything about whether I've saved previously or not.. am I correct in my thinking?!?

Huh?

I saved mine earlier in the year so had no issue about the percentage. I don't understand why you cannot save the remaining 2007 options to 2008. You would not be allowed to save any 2006 options that you may have rolled over. Is that the problem?

And why didn't you just save 100% early on? You can always just borrow them back to book something this year. Or maybe I'm wrong about that? Spence, what's your ruling on this?

I don't have a ruling, but I can tell you how it works and if Dougie used common sense, he would understand.

End of Jun you can save up to 100%
End of Aug you can save up to 50%
End of October you can save up to 25%

These figures drive you to plan and keep the 'system' from having extra availability at the end of the year.

Dougie, use some common sense. ALL of the above are totals. If you haven't saved anything at the end of Oct, you can save 25%. If you already saved that much or more earlier in the year then at this point you are DONE.

Dougie, You now have 2.5 days to save your points by making a 2008 I.I. reservation (not a search, but a confirmed reservation) with 2007 points. If you don't have a destination make one anywhere in the future and then cancel it, you will receive a 'certificate' good for one year from date of cancellation. So make a reservation for Dec08 and cancel it whenever you like prior to Oct08, you'll then have a credit with II good for a year. You do lose one exchange fee doing this.

[d0ugie_fresh Member Find all posts View Profile Close d0ugie_fresh]

Dougie, You now have 2.5 days to save your points by making a 2008 I.I. reservation (not a search, but a confirmed reservation) with 2007 points. If you don't have a destination make one anywhere in the future and then cancel it, you will receive a 'certificate' good for one year from date of cancellation. So make a reservation for Dec08 and cancel it whenever you like prior to Oct08, you'll then have a credit with II good for a year. You do lose one exchange fee doing this.

Is another option to make a 2008 reservation with Sunterra before the end of the year? Will that use my remaining 2007 points first and then dip into next year's points?

I do try to use common sense. The statement on Sunterra's web site is:
"October 31 if you would like to save up to 25% of your annual SunOptions allocation." I have exactly 25% of my SunOptions left. My only slip up was that I was not counting what I already saved previously against the 25% which is does not state they do. And it very well may be somewhere in my contract.. I'm not arguing that... well actually, I'm not arguing anything. I'm just here trying to increase my knowledge and make the most out of my timeshare experience.

Thank you as always for your help.

[Spence Super Moderator Find all posts View Profile Close Spence]

Is another option to make a 2008 reservation with Sunterra before the end of the year? Will that use my remaining 2007 points first and then dip into next year's points?

I do try to use common sense. The statement on Sunterra's web site is:
"October 31 if you would like to save up to 25% of your annual SunOptions allocation." I have exactly 25% of my SunOptions left. My only slip up was that I was not counting what I already saved previously against the 25% which is does not state they do. And it very well may be somewhere in my contract.. I'm not arguing that... well actually, I'm not arguing anything. I'm just here trying to increase my knowledge and make the most out of my timeshare experience.

Thank you as always for your help.

The only way to use 2007 points for a 2008 Sunterra reservation is to save your SunOptions. Not an option for you at this point. The II option (you have 2days left) is the only way to salvage your points.

[winger Senior Member Find all posts View Profile Close winger]

...

And why didn't you just save 100% early on? You can always just borrow them back to book something this year. Or maybe I'm wrong about that?
... .

let me ask this: if on Jan 1st 2007 I saved 100 percent of my 2007 sun options to 2008, then in august decide to pull 3000 pts from the bank b/c I see a great trade, does CS automatically take from my original 2007 sun options first (rather than my 2008 points)? basically when using points, is it a first-in-first-used system? if it is not, then some of us can easily run into issues when playing the banking pts, using banking, banking pts game as it becomes and absolute nightmare.

[barndweller Moderator Find all posts View Profile Close barndweller]

I was about to ask the same thing, Winger. I remember a posting about calling Clubsun to be sure the points used are the banked points.

[Spence Super Moderator Find all posts View Profile Close Spence]

let me ask this: if on Jan 1st 2007 I saved 100 percent of my 2007 sun options to 2008, then in august decide to pull 3000 pts from the bank b/c I see a great trade, does CS automatically take from my original 2007 sun options first (rather than my 2008 points)? basically when using points, is it a first-in-first-used system? if it is not, then some of us can easily run into issues when playing the banking pts, using banking, banking pts game as it becomes and absolute nightmare.

I was about to ask the same thing, Winger. I remember a posting about calling Clubsun to be sure the points used are the banked points.

I really don't know what you're talking about. Once you save to the next year they are in the next year. If you then need them back, the only penalty is that you have to pay MFs early to use any points from the next year.

[PeelBoy Senior Member Find all posts View Profile Close PeelBoy]

If you save 2007 points, they will become 2008 points.

In 2008, however, you can save the maximum of your annual allotment, so you must use your 2007 points in 2008.

You can book 2009 weeks in II, so the life of your 2007 points can extend for 2 years.