Can only see Trust Resorts on WebRes

[jenni192 Junior Member Find all posts View Profile Close jenni192]

I have been a member of Club Sunterra since 2001. I am not part of the Trust. I have recently noticed that every search I do on Sunterra WebRes only shows me the Trust Resorts and no others. Has anyone else come across this or is it a coincident that all of the searches I have tried there was nothing available anywhere but at the Trust Resorts.

I called Sunterra but they did not seem to understand what I was asking.

Thank you for any help you can provide me.

[Spence Super Moderator Find all posts View Profile Close Spence]

I have been a member of Club Sunterra since 2001. I am not part of the Trust. I have recently noticed that every search I do on Sunterra WebRes only shows me the Trust Resorts and no others. Has anyone else come across this or is it a coincident that all of the searches I have tried there was nothing available anywhere but at the Trust Resorts.

I called Sunterra but they did not seem to understand what I was asking.

Thank you for any help you can provide me.

I don't quite understand your question/problem. Are you saying that when you 'pull down' from the list of resorts that 100+ resorts are not there, only ~20?

[jenni192 Junior Member Find all posts View Profile Close jenni192]

I can see the 100+ resorts when I use the pull down menu. I just have noticed that when I do a search on a none Trust Resort there is nothing available. It may very well be just a coincidence that there is nothing available but the Trust resorts when I do my searches.

For example I was able to make reservations at Gatlinburg Town Square for several years during January - March. The past 2 years there has been nothing available during this time. The only resort available is Bent Creek.

Thanks for your help!!

[Spence Super Moderator Find all posts View Profile Close Spence]

I can see the 100+ resorts when I use the pull down menu. I just have noticed that when I do a search on a none Trust Resort there is nothing available. It may very well be just a coincidence that there is nothing available but the Trust resorts when I do my searches.

For example I was able to make reservations at Gatlinburg Town Square for several years during January - March. The past 2 years there has been nothing available during this time. The only resort available is Bent Creek.

Thanks for your help!!

If you've got a specific date you'd like me to look at, I'd be glad to. WebRes does not work well, for Williamsburg resorts I haven't been able to check availability for months, just doesn't work, either returns me to the input screen or gives me the You're a Valuable member error.

[sb1070 Member Find all posts View Profile Close sb1070]

The same thing is happening to me. I did a number of searches for various dates and locations and although I see all resorts on the pull downs, WebRes only returns availability for trust resorts.


Scott

[jenni192 Junior Member Find all posts View Profile Close jenni192]

Thanks for your replies Scott and Spence.

Spence, I was just browsing Gatlinburg for January 2008. I don’t have any specific dates in mind but I greatly appreciate the offer.

Scott, Have you found anyone at Sunterra that has helped you with this problem?

Thanks for your help,

Jenni

[Spence Super Moderator Find all posts View Profile Close Spence]

Thanks for your replies Scott and Spence.
Spence, I was just browsing Gatlinburg for January 2008. I don’t have any specific dates in mind but I greatly appreciate the offer.
Scott, Have you found anyone at Sunterra that has helped you with this problem?
Thanks for your help, Jenni

Just checked 'Gatlinburg' for 5Jan08
Studio at Town Village
1BR at Bent Creek
2BR at Bent Creek and Town Square (4Jan)

[jenni192 Junior Member Find all posts View Profile Close jenni192]

Spence,

I repeated my search but changed the number of nights to 7 days. I also saw the same resorts you saw. I guess you have to reserve 7 days at non-Sunterra resorts now. I use to be able to reserve at Gatlinburg Town Square for less that 7 days. Do you happen to know if that is a new rule?

Thanks for your help Spence

Jenni

[Spence Super Moderator Find all posts View Profile Close Spence]

Spence,
I repeated my search but changed the number of nights to 7 days. I also saw the same resorts you saw. I guess you have to reserve 7 days at non-Sunterra resorts now. I use to be able to reserve at Gatlinburg Town Square for less that 7 days. Do you happen to know if that is a new rule?
Thanks for your help Spence
Jenni

I don't think they've put that kind of rule in writing in most cases. I have noticed that 'effect' for the non Sunterra managed resorts in Sedona, also.

[mace Senior Member Find all posts View Profile Close mace]

So is it being stated that only trust resorts can be stayed at for less than 7 days no matter the time period. This is at odds with the points list that they publish although some resorts such as Ellington at Wachesaw, sedona springs, Royal Dunes, etc do require 7 day stays. But since when does Gatlinburg Town Square require a 7 day reservation?

[Spence Super Moderator Find all posts View Profile Close Spence]

So is it being stated that only trust resorts can be stayed at for less than 7 days no matter the time period. This is at odds with the points list that they publish although some resorts such as Ellington at Wachesaw, sedona springs, Royal Dunes, etc do require 7 day stays. But since when does Gatlinburg Town Square require a 7 day reservation?

NO, that's not what anyone has said. Specific cases in Gatlinburg and Sedona were cited. Nowhere was what you stated said, but you are right about Ellington, Sedona Springs, and RD.