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My Itinerary in the New Web Site

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  • My Itinerary in the New Web Site

    I have a reservation for two weeks in Paris, under the old Sunterra web site.

    In the new Diamond web site, there is nothing in my open itinerary.

    Is there any way I can retrieve my reservation confirmation? I believe Diamond will honour my Paris reservation. Am I too naive? I don't feel comfortable when the confirmed reservation is not shown online in my account.

  • #2
    Originally posted by PeelBoy
    I have a reservation for two weeks in Paris, under the old Sunterra web site.
    In the new Diamond web site, there is nothing in my open itinerary.
    Is there any way I can retrieve my reservation confirmation? I believe Diamond will honour my Paris reservation. Am I too naive? I don't feel comfortable when the confirmed reservation is not shown online in my account.
    Lucky guy!
    I've had lots of problems with the new web site. I am sure that your reservation is secure, to console yourself just give THE Club a call when they are open.
    ... not enough time for all the timeshares ®

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