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We usually deposit our non-DRI Hawaii week into Club. Each year I go thru the same hassle. I had hoped it would be resolved with DRI taking over. Not the case.
2-19 -- Fax my completed Exchange Form to DRI.
3-03 -- Call to check status. I'm told form wasn't received. (I believe they
lost it.)
3-17 -- Call to check status. Told DRI awaiting confirmation from Hawaii.
3-24 -- Call to check status. Told Hawaii confirmation still not received.
Call Hawaii resort. They confirmed 3/19.
Call DRI with this news. Am told They have only one person
handling deposits & it will take a few more days to process.
3-28 -- Receive DRI form letter that deposited week has been processed .
Call to pay $119 by credit card and am told it will take another
3-5 working days to complete. Again I'm told about the lack of
personnel to handle the volume of deposits.
As usual, I've lost a month of trading ability. Why would an organization the size of DRI have only one person handling Club deposits? Do you suggest I send this to Mr. C?? Sorry if I sound frustrated, but I am.
2-19 -- Fax my completed Exchange Form to DRI.
3-03 -- Call to check status. I'm told form wasn't received. (I believe they
lost it.)
3-17 -- Call to check status. Told DRI awaiting confirmation from Hawaii.
3-24 -- Call to check status. Told Hawaii confirmation still not received.
Call Hawaii resort. They confirmed 3/19.
Call DRI with this news. Am told They have only one person
handling deposits & it will take a few more days to process.
3-28 -- Receive DRI form letter that deposited week has been processed .
Call to pay $119 by credit card and am told it will take another
3-5 working days to complete. Again I'm told about the lack of
personnel to handle the volume of deposits.
As usual, I've lost a month of trading ability. Why would an organization the size of DRI have only one person handling Club deposits? Do you suggest I send this to Mr. C?? Sorry if I sound frustrated, but I am.
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