Problems saving points..

[idofabric Member Find all posts View Profile Close idofabric]

So, last night my DH remembered we have 1/2 of our points for this year unused.( I have been talking about saving them for a month now..) And likely to stay so. I had called a week or so ago and talked to DRI and at that time the points were save-able. However last night, and very early this moring, the great DRI site would not let us save them. It stated we have "no points to save"..
Now last year we also saved 1/2 of that years points. And when booking units this year I always ask them to make sure that they use "last" years points first, per instructions we recieved at a members update...
Has anyone else had this problem? We did try and call them, but it was after the call lines were closed. I remember that in July? when you could save 100% of your points that the call line was open later, and on a Sunday, also. So I guess I will try and call in a while. Other wise I gotta think of some impossible way to use a ton load of points.. no ones fault but my own!
And let this be a lesson to me! I should never think first/act latter....I tend to forget then what I was goning to do!

[muzjik Senior Member Find all posts View Profile Close muzjik]

I saved my points this afternoon on the web site.

Before you try to save, does your account show that you have points left in 2008? Maybe when you talked to a rep to see if your points were save-able, they actually saved them for you.

You could also try the clear cookies/reboot route, just to see. Good luck!

[Spence Super Moderator Find all posts View Profile Close Spence]

So, last night my DH remembered we have 1/2 of our points for this year unused.( I have been talking about saving them for a month now..) And likely to stay so. I had called a week or so ago and talked to DRI and at that time the points were save-able. However last night, and very early this moring, the great DRI site would not let us save them. It stated we have "no points to save"..
Now last year we also saved 1/2 of that years points. And when booking units this year I always ask them to make sure that they use "last" years points first, per instructions we recieved at a members update...
Has anyone else had this problem? We did try and call them, but it was after the call lines were closed. I remember that in July? when you could save 100% of your points that the call line was open later, and on a Sunday, also. So I guess I will try and call in a while. Other wise I gotta think of some impossible way to use a ton load of points.. no ones fault but my own!
And let this be a lesson to me! I should never think first/act latter....I tend to forget then what I was goning to do!

I saved my points this afternoon on the web site.

Before you try to save, does your account show that you have points left in 2008? Maybe when you talked to a rep to see if your points were save-able, they actually saved them for you.

You could also try the clear cookies/reboot route, just to see. Good luck!

Try what music says but send an email right now telling them that you are having trouble trying to save points before the deadline and to please save your points. There should be no question about what points got 'used first' you should be able to save 50% of your annual allotment if saved by today.

[idofabric Member Find all posts View Profile Close idofabric]

Thanks, I tried to email them, so we will see... and I was going to call the resort where we know a sales manage, but the basement of our kids house flooded, so we/I forgot. I will re-email them tonight, after I clear the cookies. If that doesn't do it then we are gonna have to do some serious booking asap!

[Spence Super Moderator Find all posts View Profile Close Spence]

Thanks, I tried to email them, so we will see... and I was going to call the resort where we know a sales manage, but the basement of our kids house flooded, so we/I forgot. I will re-email them tonight, after I clear the cookies. If that doesn't do it then we are gonna have to do some serious booking asap!

If you'd like to book any 2009 or 2010 vacation with your 2008 points, you can do that by reserving an exchange through Interval International before the deadline of 30Oct08.

[idofabric Member Find all posts View Profile Close idofabric]

I called DRI this evening. I was told that we could have saved 100% of our points by the end of June. Since we had only saved 50% at that time we could not save the other 50% by Aug 31. And that was the "offical" policy, and had always been so. We can not save anymore of our 2008 points because we did not save 100% by the June deadline.
I guess we did not read that correctly in the contract... I did ask about it at the last Members update... but I mis have dis-remembered the answer. I understood that you could save as many points as you wanted in June, up to 100% of the current year. And then if you had any points you would not be using you could save up to 50% of the points for that year by the end of Aug, and so on...
learned something new, agian!

[Spence Super Moderator Find all posts View Profile Close Spence]

I called DRI this evening. I was told that we could have saved 100% of our points by the end of June. Since we had only saved 50% at that time we could not save the other 50% by Aug 31. And that was the "offical" policy, and had always been so. We can not save anymore of our 2008 points because we did not save 100% by the June deadline.
I guess we did not read that correctly in the contract... I did ask about it at the last Members update... but I mis have dis-remembered the answer. I understood that you could save as many points as you wanted in June, up to 100% of the current year. And then if you had any points you would not be using you could save up to 50% of the points for that year by the end of Aug, and so on...
learned something new, agian!

This is not a change, these are the rules. If you use common sense, they do make sense. The rules are there to help DRI budget the inventory juggling and rentals they can do as they have to know what people are doing. If everyone could save 100% of their points come 31 December, then you'd have the current year with empty resorts and the next year when people could use only half the points they'd accumulated, certainly the worst case scenario, but it makes the point.

The clarification of this has been posted many times in this forum. So if you saved 50% by the first deadline, there is nothing left eligible to save by any future deadline. I've already told you how you can use your remaining 2008 points for 2009 reservations (through II).