I guess that's as appropriate of a heading as you can get since it's halloween.
I just received a call from the director of operations after making a post on the DRI forums. As of Oct. 1st, all offers and deals that had not been paid out were recsinded. The entire department was shut down. If you had a deal but haven't received a check, the chances you'll get one are slim and none.
Now I'm not so dissapointed that my agreement with DRI to sell my Polo Towers units was dead. I joined THE Club to give me flexability and protect my exchangability investment in case something bad happened at Polo Towers........such as a second legioniare's breakout. What does upset me is that "DRI, a leader in the timeshare industry" would make such a move without an exit plan in place.
I'm assuming there was no plan on how they were going to notify owners that their deals were dead, even though it's time to make decisions for vacations next year, plan on paying MF's and THE Club dues and possibly even using some of their points to offset MF's like myself. The director of operations tells me she's personally made over 600 calls to notify owners their deals were dead. Seems like a waste of resources for have a director of operations handling these phone calls.
I ask you, if you ran a buiness and wanted to shut this program down, wouldn't it have been easier to have a plan to notify people by E-mail, snail mail and/or phone call before shutting that division down completely? Heck, even a phone message for owners that called to see where their deal stood would have been something other than that fast busy signal I've been getting.
DRI call's it simplicity. If this is S. Cloobeck's idea of simplicty I'd hate to see complicated. DRI's method of just shutting down a division has apparently complicted the lives of some of their own managers and it sure as heck complicated the lives of some of their owners. The second legioniare's breakout really complicates the selling of my two units if I were to decide to sell them on the open market. Who wants to trust an HOA/BOD that charged owners an SA back in 2001 or 2002 with the express stated reason to put in a water treatment system to prevent legioniare's from happening again, updated security measures (I think those key card elevator passes were finally put in 1 or 2 years ago) and transforming the tennis courts to a family water park (took 3 or 4 years to complete that project)
At this point, DRI, IMO, is at best inept and poorly managed. They've spent hundereds of thousands of dollars (maybe millions) attracting the best top brass money can buy, but everything from the bottom up remains rotten to the core. All this and they wanted to buy out Bluegreen at $15/share before they've cleaned up their own act. All this while hitting owners up for MF increases of 12 to 27% (sorry DRI, you can try to shove it off on the HOA's but I'm not buying it).
IMO, DRI is a far cry from being a leader in the industry. Big doesn't mean best or leadership. It only means big.
I just received a call from the director of operations after making a post on the DRI forums. As of Oct. 1st, all offers and deals that had not been paid out were recsinded. The entire department was shut down. If you had a deal but haven't received a check, the chances you'll get one are slim and none.
Now I'm not so dissapointed that my agreement with DRI to sell my Polo Towers units was dead. I joined THE Club to give me flexability and protect my exchangability investment in case something bad happened at Polo Towers........such as a second legioniare's breakout. What does upset me is that "DRI, a leader in the timeshare industry" would make such a move without an exit plan in place.
I'm assuming there was no plan on how they were going to notify owners that their deals were dead, even though it's time to make decisions for vacations next year, plan on paying MF's and THE Club dues and possibly even using some of their points to offset MF's like myself. The director of operations tells me she's personally made over 600 calls to notify owners their deals were dead. Seems like a waste of resources for have a director of operations handling these phone calls.
I ask you, if you ran a buiness and wanted to shut this program down, wouldn't it have been easier to have a plan to notify people by E-mail, snail mail and/or phone call before shutting that division down completely? Heck, even a phone message for owners that called to see where their deal stood would have been something other than that fast busy signal I've been getting.
DRI call's it simplicity. If this is S. Cloobeck's idea of simplicty I'd hate to see complicated. DRI's method of just shutting down a division has apparently complicted the lives of some of their own managers and it sure as heck complicated the lives of some of their owners. The second legioniare's breakout really complicates the selling of my two units if I were to decide to sell them on the open market. Who wants to trust an HOA/BOD that charged owners an SA back in 2001 or 2002 with the express stated reason to put in a water treatment system to prevent legioniare's from happening again, updated security measures (I think those key card elevator passes were finally put in 1 or 2 years ago) and transforming the tennis courts to a family water park (took 3 or 4 years to complete that project)
At this point, DRI, IMO, is at best inept and poorly managed. They've spent hundereds of thousands of dollars (maybe millions) attracting the best top brass money can buy, but everything from the bottom up remains rotten to the core. All this and they wanted to buy out Bluegreen at $15/share before they've cleaned up their own act. All this while hitting owners up for MF increases of 12 to 27% (sorry DRI, you can try to shove it off on the HOA's but I'm not buying it).
IMO, DRI is a far cry from being a leader in the industry. Big doesn't mean best or leadership. It only means big.
Comment