Originally posted by Glitter
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This is a good point. Marriott may decide at some point that they want to reduce the value of resales to owners by incorporating exclusions to those buying outside their network. Anything is possible. I would hope this isn't attempted anytime soon.
Another good point: Marriott salesforce using insider info against a newbie that doesn't know the real story. Info is power.
We just recently bought resale (1st TS) and during my research I contacted Marriott sales, the home resort management, II, etc.
Salesforce gave me the same pitch about pts. Among other things, I told them that although the resale purchase provides no pts./rewards, as new owners of their product, we care more about evaluation of the core benefit, owner satisfaction. As well as consistency in quality of services, w/o paying sales/marketing costs. I asked salesperson, "isn't that what is really most important to the company anyhow?" (He didn't say "no, profit is" )
As many more experienced owners already indicated, points are only real value added and even that has limitations. You should save the $$.
By the way, with turnover being what it is everywhere, would you really expect to get the same "dedicated" person to handle your trip planning year after year...?
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