About to cancel timeshare, anyone done it? Got all your money back?

[piyo814 Junior Member Find all posts View Profile Close piyo814]

Hi, I'm new to this forum, about to cancel the timeshare we purchased at Marriott's Grand Chateau in Vegas, it's still within the 5 days cooling period, has anyone done it? Did you guys get your deposits back? Did it incur any fees as a result? Any help would be appreciated!

[tonyg Goomba & Super Moderator Find all posts View Profile Close tonyg]

You should get all your money back. Follow the rescinding instructions carefully.

[dougp26364 Senior Member Find all posts View Profile Close dougp26364]

We just did this recently. We had agreed to purchase an additional EOY week at Marriott's Ocean Pointe. In the time we were there the ice storm was hitting the midwest and we were having issues with our sump pumps keeping up. It became painfully obvious that, without an instant on gas back up generator we could easily have our basement flooded while on vacation or, for that matter while at work if electricity was lose.

Needless to say we made the decision that protecting our home was more important than adding another timeshare week at developer prices to our collection. To cancel we took everything back to the sales office. They had us right a note saying we wished to cancel the contract, made a copy and gave it to us for our records.

The Marriott contract only said to notify them within the timeframe specified (in FL it's 10 days) and not much more. It mentioned that they considered the date mailed as the official date of the cancelation.

If you're still in Vegas I recommend taking everything directly back to the sales office to do this. Uncomfortable as it might be IMO it's the best way to be certain they receive the materials, you note of cancelation and be certain they have everything they need.

[PigsDad Senior Member Find all posts View Profile Close PigsDad]

If you're still in Vegas I recommend taking everything directly back to the sales office to do this. Uncomfortable as it might be IMO it's the best way to be certain they receive the materials, you note of cancelation and be certain they have everything they need.

With all respect, this may not be the best advice. Look in your contract, and follow the instructions for canceling. The cancellation may have to go to a corporate office, not the sales point. I'm guessing that this would not be a problem with a respectable company like Marriott, but you can never be too careful.

Kurt

[GrayFal Silver Contributor and supermoderator Find all posts View Profile Close GrayFal]

With all respect, this may not be the best advice. Look in your contract, and follow the instructions for canceling. The cancellation may have to go to a corporate office, not the sales point. I'm guessing that this would not be a problem with a respectable company like Marriott, but you can never be too careful.

Kurt

Another reason to do this also is because the sales office job is to sell - so they might not be that 'thrilled' to assist you in canceling.

Marriott is an excellent company to deal with - just follow the directions in your contract in the allowed time frame and you willbe fine.
Do your homework before you make your next purchase.....you might still end up with a Marriott.

[brucecz Moderator Find all posts View Profile Close brucecz]

If you go to the sales office make sure you have signed proof that you did recind.

We have done one cancel. We first make copies then sent sent certified mail that required a signature. The few dollars to do that is such a small price for your piece of mind.

We then took in to the resorts sale office and gave them a signed copy.

Bruce

[dougp26364 Senior Member Find all posts View Profile Close dougp26364]

The instructions on the Marriott contract are rather simple. Essentiall, drop us a note and well consider the day you mailed it the day we recieved it. There wasn't any hops of fire to jump through and any little details to mess up that could negate an attempt to rescind the contract.

I did recieve a follow up call from the salesman today insquiring if there was anything that could be done to save the sale but, like most Marriott sales interviews it wasn't high pressure.

I'm always amazed that anyone is scared a salesman will talk them out of something they want to do or talk them into a purchase they've decided not to make. Sure they'll take a shot at saving the contract. That's their job. But if you walk it into their offices and walk way with a signed copy of the rescind letter then you have your proof they recieved it. Since this is a Marriott contract and I just went over another Marriott contract, I'm reasonably certain I know what the OP is looking at. If he's in town, the easiest and best thing to do is just to walk it back to Marriott rather than take a chance with the U.S. Postal service.

Obviously each company has it's own set of rules that should be followed and, if those rules state the contract must be received by the corporate office then that's what I'd be doing. But, since I just read the Marriott contract the OP should be safe just returning it to them and being done with it.

[Pstreet1 Senior Member Find all posts View Profile Close Pstreet1]

Be particularly careful about sending the material to them the exact way they specify--and make sure you get a signed receipt that the material has been received.