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After attending the owners general meeting in October and listening to the Marriott representative, I think his name was Dirk, it is quite obvious that things have not worked out in favor of the owners. There were lots of questions concerning the poor condition of the building and why hasn't Marriott stepped up over the years to maintain the building and fix the problems. Dirk's basic response was, and I am paraphrasing, this is wear and tear on the building and not a real issue. Oh was it wear and tear that the roof only can support 20 lbs of pressure or that in some cases there was an inch of caulking or that the building was not built to be waterproof. Come on Dirk lets get real and stop thinking we are all dummies.
Listening to some of the board members speak and you realize they are Marriott mouth pieces, even thought they are supposed to represent us the owners. Listening to the women speak about the finances was a joke, all she talked about was Marriott does this for the other timeshare property which she is president. No one in that room cared about her other property we cared about the Ocean Club.
As an example and I haven’t put all my notes together yet, a question was asked regarding the roof issue, if this was a problem on day 1 why is it the owners have to pay about 60% of the costs, why doesn’t Marriott step up and pay for the entire thing. THe response from the board is Marriott is giving us 1.7 million for the renovation. So instead of paying for the entire roof as they really are, they are putting the money else where. Ask yourself why not just say you are paying for the roof and stop the issue all together. It is because if they paid for the roof they then admitted that they did not do the proper due diligence when the building was built and they would then have been responsible for all the other damage that owners are paying for over the years.
For me I bought because I trusted the Marriott name. I know when they build something it is quality. I no longer trust or have faith in Marriott based on their deception during the sales process and not being honest about the building.
Like I said there will be a great more about this meeting posted in the near future, but I do not believe that Marriott is acting fairly with the board and we the owners need to band together to ensure we get fair treatment. The board is not going to fight for us the way we need them to. They will be bullied by Marriott, if the owner speak up, we will be treated fairly. If i felt we were being treated fairly I would not be spending my vacation time doing this.
There is a lot of anger the pools as people talk about the Ocean Club. Potential buyers are coming up to us and asking if they should buy in the Surf Club as they hear what is being said. I know a few that decided not to buy based on what is going on with the Ocean Club and what it is now costing the owners. Just so you know the maintenance of the 1 bedrooms is almost the same price as a 2 bedroom in the Surf Club. And you thin Marriott is being fair, I don’t and neither do a lot of others. That is why we will probably need to take this to court.
No one wants a lawsuit, but how else can we the owners be treated fairly unless we step up and let our voices be heard. It is obvious to me that the owner’s best interests are not being taken in to account. I do believe the fiduciary duties of a board are to protect the owners, then please step up and protect the owners. I know the board has tried to get results, but Marriott is not supporting the owners and it appears to me telling the board to do it their way. It is great that the board did get 43% of the costs of the roof and about 1.6 million of other concessions but that is just a drop of the bucket in terms of the overall costs to the owners. WHy is it Marriott refuses to admit that the roof was defective? Is it because thentehy would know they are responsible for all the following damage? In the meeting the board said they are still talking to Marriott, but at this time and listening to the Marriott representatives speak I doubt we the owners will be satisfied.
Let's get an accounting of all the costs of repairs, owners have had to pay for, since the AOC opened, due to the poor construction. I have observed the leaking since I purchased in 1999. Let Marriott then reimburse us for all those costs and I would bet we would be saving a tremendous amount of money. Why is it 120 rooms are out of service due to Omar and the owners are paying for the damage? The surf club lost a couple of rooms and that building was built by Marriott. Seems to me we have not had proper maintanece on the Ocean Club building.
The increase in maintenance for a 2 bedroom in the surf club has gone up a reasonable amount from 1098 to around 1250, I don’t have the exact numbers. Why should a 1 bedroom in the Ocean club go from 886 to 1257 and then the assessment on top of that? That is a 35% increase. Then the assessment is on top of that 540 for year 1 and 421 for year 2, for a 1 bedroom.
The 2 bedrooms are going from 1172 to 1697 and the assessment is 774 for year 1 and slightly less for year 2.
I can certainly appreciate some of the increase but this is outrageous.
Everything I have posted here is public information that Allan, Steve, Michele all spoke about at the meeting.
I would love to stop these posts and be able to post Marriott has done right by us, but that will not happen until an equitable solution is reached. Come on Marriott step up and do the right thing. Right now you have so many upset people that the Marriott reputation is taking a major hit.
We need to get to 1100 units so we can call a special meeting per the Governing Documents. In this meeting we will present bylaws for greater transparency as well as removal of board members.
There is a great deal of info on TUG at the following
Marriott Aruba Ocean Club Owners Being Ripped Off By Marriott - READ IF AN OWNER - Timeshare Users Group Online Community Forums
Listening to some of the board members speak and you realize they are Marriott mouth pieces, even thought they are supposed to represent us the owners. Listening to the women speak about the finances was a joke, all she talked about was Marriott does this for the other timeshare property which she is president. No one in that room cared about her other property we cared about the Ocean Club.
As an example and I haven’t put all my notes together yet, a question was asked regarding the roof issue, if this was a problem on day 1 why is it the owners have to pay about 60% of the costs, why doesn’t Marriott step up and pay for the entire thing. THe response from the board is Marriott is giving us 1.7 million for the renovation. So instead of paying for the entire roof as they really are, they are putting the money else where. Ask yourself why not just say you are paying for the roof and stop the issue all together. It is because if they paid for the roof they then admitted that they did not do the proper due diligence when the building was built and they would then have been responsible for all the other damage that owners are paying for over the years.
For me I bought because I trusted the Marriott name. I know when they build something it is quality. I no longer trust or have faith in Marriott based on their deception during the sales process and not being honest about the building.
Like I said there will be a great more about this meeting posted in the near future, but I do not believe that Marriott is acting fairly with the board and we the owners need to band together to ensure we get fair treatment. The board is not going to fight for us the way we need them to. They will be bullied by Marriott, if the owner speak up, we will be treated fairly. If i felt we were being treated fairly I would not be spending my vacation time doing this.
There is a lot of anger the pools as people talk about the Ocean Club. Potential buyers are coming up to us and asking if they should buy in the Surf Club as they hear what is being said. I know a few that decided not to buy based on what is going on with the Ocean Club and what it is now costing the owners. Just so you know the maintenance of the 1 bedrooms is almost the same price as a 2 bedroom in the Surf Club. And you thin Marriott is being fair, I don’t and neither do a lot of others. That is why we will probably need to take this to court.
No one wants a lawsuit, but how else can we the owners be treated fairly unless we step up and let our voices be heard. It is obvious to me that the owner’s best interests are not being taken in to account. I do believe the fiduciary duties of a board are to protect the owners, then please step up and protect the owners. I know the board has tried to get results, but Marriott is not supporting the owners and it appears to me telling the board to do it their way. It is great that the board did get 43% of the costs of the roof and about 1.6 million of other concessions but that is just a drop of the bucket in terms of the overall costs to the owners. WHy is it Marriott refuses to admit that the roof was defective? Is it because thentehy would know they are responsible for all the following damage? In the meeting the board said they are still talking to Marriott, but at this time and listening to the Marriott representatives speak I doubt we the owners will be satisfied.
Let's get an accounting of all the costs of repairs, owners have had to pay for, since the AOC opened, due to the poor construction. I have observed the leaking since I purchased in 1999. Let Marriott then reimburse us for all those costs and I would bet we would be saving a tremendous amount of money. Why is it 120 rooms are out of service due to Omar and the owners are paying for the damage? The surf club lost a couple of rooms and that building was built by Marriott. Seems to me we have not had proper maintanece on the Ocean Club building.
The increase in maintenance for a 2 bedroom in the surf club has gone up a reasonable amount from 1098 to around 1250, I don’t have the exact numbers. Why should a 1 bedroom in the Ocean club go from 886 to 1257 and then the assessment on top of that? That is a 35% increase. Then the assessment is on top of that 540 for year 1 and 421 for year 2, for a 1 bedroom.
The 2 bedrooms are going from 1172 to 1697 and the assessment is 774 for year 1 and slightly less for year 2.
I can certainly appreciate some of the increase but this is outrageous.
Everything I have posted here is public information that Allan, Steve, Michele all spoke about at the meeting.
I would love to stop these posts and be able to post Marriott has done right by us, but that will not happen until an equitable solution is reached. Come on Marriott step up and do the right thing. Right now you have so many upset people that the Marriott reputation is taking a major hit.
We need to get to 1100 units so we can call a special meeting per the Governing Documents. In this meeting we will present bylaws for greater transparency as well as removal of board members.
There is a great deal of info on TUG at the following
Marriott Aruba Ocean Club Owners Being Ripped Off By Marriott - READ IF AN OWNER - Timeshare Users Group Online Community Forums
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