We did demage< help!!!!!

[Jya-Ning Silver Contributor Find all posts View Profile Close Jya-Ning]

If it is laminade floor on O.K. scale, than the worry is not about fix, but if the resort will take the opportunity to charge you so unreasonable extra to upgrade that unit only. Or they will just try to take the opportunity to waste the money on their relative. And since it is far from you, you have less power to control it. Both I don't believe will happen.

Which, I hope you have taken the time to take the picture on the floor so you can have some base. With both the damage and the other good floor.

I would think a simple replace if they can find the same material will not be an amount you will think it is unreasonable. They probably can just remove an area and put in the replacement. If they can not find the same one, the worse is to replace the whole room which probably will be a few thousands, but your insurance may cover it.

And with no one injury that will sue you, it will be just that.

You need to get involved with them to make sure it get resolved.

Take care of your body.

Jya-Ning

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

There's things missing, or not fully explained.

What does "holding my deposit" mean? Are they holding cash? Check? Credit card?

Does the personal injury accident on the 25th have anything to do with the resort?

[csavargo Senior Member Find all posts View Profile Close csavargo]

Thank you to everybody who positively contributed with advice to my posting.
I was on the phone for over an hour with my insurance company-
CAA, like AAAin US.
They could not give me any definet answer. Talked to 4 different people from
claims, sales, policies....the wording of my policy is, humble, could go either way....They have to see the damage and ......
I might be covered under personal liability, but I have to ut in a claim.
So, at this point I just wait and see.
If the resort is going to be reasoneable, I can pay for it, than just have add it to the cost of Christmas 2010.....
If the cost of repaire is to high, I will submit a claim and just
hope for the best.
I think this might be a deal breaker for renewal of my policy with CAA.......
Nobody had a clue about coverage for future....
Hope there are TS4 mmembers who will learn from this.

[rapmarks Moderator Find all posts View Profile Close rapmarks]

a visiting friend broke my daughter's new 54 inch tv. His insurance gave them 700 (and dropped him).

[csavargo Senior Member Find all posts View Profile Close csavargo]

only for one - 1 - claim?

[rapmarks Moderator Find all posts View Profile Close rapmarks]

I think he had one other claim. We were dropped for two claims in two years (although we had them for 40 years by State Farm.

[csavargo Senior Member Find all posts View Profile Close csavargo]

OOOPS, I had one claim in 10 years, this might be the second.
Not only that, but State Farm would have had ben the one, that I was
considering to go to.

[Glitter Brunello Super Moderator Find all posts View Profile Close Glitter Brunello]

OOOPS, I had one claim in 10 years, this might be the second.
Not only that, but State Farm would have had ben the one, that I was
considering to go to.

Wait and see what the estimate is. Can you offer to locate someone to take care of it so you are involved in the process?

I am curious - did you tell them about the damage before you left, or did they discover it on their own?

I have gotten good results by being up front with the "resort" when we've broken something. While we haven't had any bad luck on the scale you are describing, I still think it goes a long way in the good will department.

[bnoble Senior Member Find all posts View Profile Close bnoble]

While we haven't had any bad luck on the scale you are describing

It is worth reiterating that this isn't garden variety bad luck. According to the OP, they damaged the floor with a lit sparkler. Giving a child a lit sparkler indoors isn't bad luck, it's foolishness.

[Gil Member Find all posts View Profile Close Gil]

Pay the bill and quit being stupid ! ! !