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All of you who own Biennial Contracts should have noticed a 100% increase in your "program fee" as that fee applies to your particular Biennial Contracts.
DO NOT IGNORE the increase in 2011 no matter how little the change may affect your overall monthly or annual bill. A focused effort is needed by each of you if we are to have any hope of changing the recent INCREASE!
We cannot afford to let WYNDHAM get by with this arbitrary and unfair increase which applies only to Biennial owners.
As an owner of a Biennial Contract, you were probably notified by Deanne Gabel, the Club Wyndham Plus Plan Manager that the Board of Directors of the FairShare Vacation Owners Association has simply modified your Program Fee to address services provided to you EVERY YEAR. But they have literally doubled the Program Fee and they will no doubt apply the increased fee every year going forward. You are now obligated to pay twice the amount that you were required to pay in the past.
You may have been told by the Wyndham Finance Department that you have been paying a "discounted fee" over the years or that you have not been paying your fair share for the services that the "program fee" is meant to cover for all Members. That reasoning, in my humble opinion, is flawed. We who own BIENNIAL Contracts should be billed no more or less than MEMBERS who own ANNUAL CONTRACTS.
Within the Club Wyndham Plus Member’s Directory 2009-2010 at page 391, it is clear that Members with Biennial Ownership (even though they “…receive an allotment of points every other year…”) have their assessment divided in half “…and billed every year…so that the payment amount is conveniently spread over two years.”
Whatever you own, be it a Biennial Contract or an Annual Contract, you should be charged your pro-rata "program fee" based on the actual percentage of your UDI. That means that for a contract that says 105,000 points annually or for a contract that says 105,000 points distributed as 205,000 points every other year you should be paying the same "program fee" EVERY YEAR.
An owner of a 105,000 point UDI (Annual) contract which provides a "Contract Point Value" of 105,000 every year should be charged a program fee determined by the "contract point value" which is 105,000 points.
Meanwhile, an owner of a 105,000 point EOY contract that provides a "Contract Value" of 210,000 points every other year should be charged exactly one half of the "Contract Point Value" every year because the Member is getting the benefit of the same services as the Member who owns the 105,000 Annual UDI contract.
When contacting the Finance Department about this unfair increase it has been reported that the reason for the change is as follows:
The owner of the Biennial Contract has been getting a "discounted rate" and has been benefitting from the services provided every day of every year and should be paying the "program fee" for the 210,000 points (Contract Value) EVERY YEAR.
I submit to you that if you own a Biennial Contract you are NOW being charged an unfair, inequitable and improperly pro-rated share of the "program fee."
No Member of the FairShare Vacation Owners Association should be paying more than their pro-rata share of the "program fee."
Article X, Section 10.02(a) of the Wyndham Vacation Resorts Club Wyndham Plus Trust Agreement states:
10.02 Program Fee.
(a) Amount. The amount of the Program Fee shall be determined by the Trustee as needed to cover the cost of the operation and administration of the Plan ….. The Trustee may establish varying fees among Members provided there is a reasonable basis for such a fee structure. The Program Fee shall be determined prior to January 1 of each year in connection with the budget process for the plan.
Article X, Section 10.06 (a) of the Wyndham Vacation Resorts Club Wyndham Plus Trust Agreement states:
10.06 Special Assessments.
(a) Program Fees. The determination of the amount of the Program Fee will be based upon the best available information at the time of preparation of the budget for the Plan. Members will be required to pay or reimburse the Trustee in the event that for any year the total amount of Program Fees due from all Members is not sufficient to pay all expenses of administration and operation of the Plan….for that year. Adjustments, if any, to cover such shortfalls will be allocated among Members in an equitable fashion as determined by the Board of Directors of the Trustee in its sole discretion.
If you are a Member who has a Biennial Ownership consider contacting Wyndham’s Financial Services Department and/or Deanne Gabel, Club Wyndham Plus Plan Manager to lobby for equitable treatment.
Individuals that you can contact to protest your Bill in writing include the following:
Board of Directors
Club Wyndham Plus Vacation Owners Association
Attn: President
11001 Executive Center Drive
Little Rock, Arkansas 72211
Deanne Gabel
Senior Vice-President
Club Wyndham Plus Plan Manager
Wyndham Vacation Resorts
8427 SouthPark Circle
Orlando, FL 32819
Clarise Shadid
Senior Vice-President
Account Control and Administration
10750 West Charleston Blvd.
Las Vegas, NV 89135
Allyssa Neely
Financial Services Manager
10750 West Charleston Blvd.
Las Vegas, NV 89135
Dave
DO NOT IGNORE the increase in 2011 no matter how little the change may affect your overall monthly or annual bill. A focused effort is needed by each of you if we are to have any hope of changing the recent INCREASE!
We cannot afford to let WYNDHAM get by with this arbitrary and unfair increase which applies only to Biennial owners.
As an owner of a Biennial Contract, you were probably notified by Deanne Gabel, the Club Wyndham Plus Plan Manager that the Board of Directors of the FairShare Vacation Owners Association has simply modified your Program Fee to address services provided to you EVERY YEAR. But they have literally doubled the Program Fee and they will no doubt apply the increased fee every year going forward. You are now obligated to pay twice the amount that you were required to pay in the past.
You may have been told by the Wyndham Finance Department that you have been paying a "discounted fee" over the years or that you have not been paying your fair share for the services that the "program fee" is meant to cover for all Members. That reasoning, in my humble opinion, is flawed. We who own BIENNIAL Contracts should be billed no more or less than MEMBERS who own ANNUAL CONTRACTS.
Within the Club Wyndham Plus Member’s Directory 2009-2010 at page 391, it is clear that Members with Biennial Ownership (even though they “…receive an allotment of points every other year…”) have their assessment divided in half “…and billed every year…so that the payment amount is conveniently spread over two years.”
Whatever you own, be it a Biennial Contract or an Annual Contract, you should be charged your pro-rata "program fee" based on the actual percentage of your UDI. That means that for a contract that says 105,000 points annually or for a contract that says 105,000 points distributed as 205,000 points every other year you should be paying the same "program fee" EVERY YEAR.
An owner of a 105,000 point UDI (Annual) contract which provides a "Contract Point Value" of 105,000 every year should be charged a program fee determined by the "contract point value" which is 105,000 points.
Meanwhile, an owner of a 105,000 point EOY contract that provides a "Contract Value" of 210,000 points every other year should be charged exactly one half of the "Contract Point Value" every year because the Member is getting the benefit of the same services as the Member who owns the 105,000 Annual UDI contract.
When contacting the Finance Department about this unfair increase it has been reported that the reason for the change is as follows:
The owner of the Biennial Contract has been getting a "discounted rate" and has been benefitting from the services provided every day of every year and should be paying the "program fee" for the 210,000 points (Contract Value) EVERY YEAR.
I submit to you that if you own a Biennial Contract you are NOW being charged an unfair, inequitable and improperly pro-rated share of the "program fee."
No Member of the FairShare Vacation Owners Association should be paying more than their pro-rata share of the "program fee."
Article X, Section 10.02(a) of the Wyndham Vacation Resorts Club Wyndham Plus Trust Agreement states:
10.02 Program Fee.
(a) Amount. The amount of the Program Fee shall be determined by the Trustee as needed to cover the cost of the operation and administration of the Plan ….. The Trustee may establish varying fees among Members provided there is a reasonable basis for such a fee structure. The Program Fee shall be determined prior to January 1 of each year in connection with the budget process for the plan.
Article X, Section 10.06 (a) of the Wyndham Vacation Resorts Club Wyndham Plus Trust Agreement states:
10.06 Special Assessments.
(a) Program Fees. The determination of the amount of the Program Fee will be based upon the best available information at the time of preparation of the budget for the Plan. Members will be required to pay or reimburse the Trustee in the event that for any year the total amount of Program Fees due from all Members is not sufficient to pay all expenses of administration and operation of the Plan….for that year. Adjustments, if any, to cover such shortfalls will be allocated among Members in an equitable fashion as determined by the Board of Directors of the Trustee in its sole discretion.
If you are a Member who has a Biennial Ownership consider contacting Wyndham’s Financial Services Department and/or Deanne Gabel, Club Wyndham Plus Plan Manager to lobby for equitable treatment.
Individuals that you can contact to protest your Bill in writing include the following:
Board of Directors
Club Wyndham Plus Vacation Owners Association
Attn: President
11001 Executive Center Drive
Little Rock, Arkansas 72211
Deanne Gabel
Senior Vice-President
Club Wyndham Plus Plan Manager
Wyndham Vacation Resorts
8427 SouthPark Circle
Orlando, FL 32819
Clarise Shadid
Senior Vice-President
Account Control and Administration
10750 West Charleston Blvd.
Las Vegas, NV 89135
Allyssa Neely
Financial Services Manager
10750 West Charleston Blvd.
Las Vegas, NV 89135
Dave
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