Wyndham Mattresses. Really?

[lawren2 Malibu Beach Barbie & A Super Moderator Find all posts View Profile Close lawren2]

I recently returned from Wyndham Bentley Brook. The unit was lovely. The resort was quite isolated with the nearest supermarket 20 minutes away. If you happen to be here the onion rings are to DIE for at the restaurant on the other side of the street.

Anyway...

I was looking forward to the stay as I knew we would have my favorite pillows and needn't bring my own. We had been out and about and on our feet in the sun all day and I did fall immediately asleep that night. I woke up feeling like I had been hit by a truck. The mattress was so hard it kept cutting off circulation.

There is firm and there is "slab of cement".

I don't recall the mattresses at Wyndham being like this. I don't stay at these properties constantly but enough that I would remember an issue. I seem to remember soft, supportive and comfy from the last few stays.

Is this a new development?

I am really hoping WorldMark Windsor is not going to have the same problem when I get there at the end of the month.

[rikkis_playpen Diamond Club Contributor Find all posts View Profile Close rikkis_playpen]

Sorry you had a bad experience!

Wyndham has been updating bedding at a number of their resorts to replace the box spring with a fixed wood platform, but that change didn't have any impact on the comfort level that I've noticed. Most likely, it's an issue that is specific to that resort. Bentley Brook has been sold a number of ways- not just as points, so it is likely more difficult for Wyndham to make arbitrary changes at that location when compared with other properties such as Bonnet Creek or Grand Desert.

[tonyg Goomba & Super Moderator Find all posts View Profile Close tonyg]

That little restaurant is a gold mine. Between Bentley Brook and the newer resort on the other hill there are lots of potential customers and very little nearby competition.