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The last time Wyndham made so many changes to their program was in 2009 (read about it here http://www.tstoday.com/members/magaz...20comments.pdf
well they did it again http://www.nxtbook.com/nxtbooks/wynd...upplement1718/
This time they are making the changes coincidental with the long awaited ner reservations system, new software and new website. everything is expected to go live within a month
Here are the changes as i understand them
1) 24/7 reservations
2) Advanced reservation priority reservations can be done online
3) any day check in at some resorts
4)14 day reservations possible
5) the points credit pool is dead to be replaced with a points deposit feature
In the past you could pool the current years points, the next yearand the following year and the points would be good for travel for 3 years from the date of pooling. So it was possible to (borrow 2 years woth of future points, and use them without having paid maintenance fees. That cant happen any more, now you can push current years points into the future, but you have to pay fees this year
6) overlapping reservations must each have a guests name added to one of them within 48 hrs of making the reservation.
On the theory that you cant be in two places at the same time. Multiple reservations for the same date must have a guests name added within 48 hours of making the reservation
7) VIP automatic up grades
VIP owners are entitled to upgrades if one is available close to check in. Currently if we want an upgrade we have to be on line searching for availability all the time hoping to pick up someone elses cancellation, Now its going to be automatic. Check the box asking for an upgrade when you make the reservation and if one becomes available in the upgrade window you will get it automatically. Presumably they will be handed out according to some priority schedule, like first request gets first available upgrade.
Wyndham also has a discount program, where a vip owner gets 25%,35%,50% discounts on available inventory close to check in. In the past we used to make our own availability by canceling and then immediately rebooking for the discount. and the really aggressive VIP owners would make a studio and a 3 bedroom reservation at the same time, months in advance, then close to check in, cancel rebook and upgrade to get a 3 bedroom at half the studio price
so now with the new auto upgrade feature, it is likely that my cancellation will be someone else's upgrade. and discounts will only be available for the stuff no one really wants...
well they did it again http://www.nxtbook.com/nxtbooks/wynd...upplement1718/
This time they are making the changes coincidental with the long awaited ner reservations system, new software and new website. everything is expected to go live within a month
Here are the changes as i understand them
1) 24/7 reservations
2) Advanced reservation priority reservations can be done online
3) any day check in at some resorts
4)14 day reservations possible
5) the points credit pool is dead to be replaced with a points deposit feature
In the past you could pool the current years points, the next yearand the following year and the points would be good for travel for 3 years from the date of pooling. So it was possible to (borrow 2 years woth of future points, and use them without having paid maintenance fees. That cant happen any more, now you can push current years points into the future, but you have to pay fees this year
6) overlapping reservations must each have a guests name added to one of them within 48 hrs of making the reservation.
On the theory that you cant be in two places at the same time. Multiple reservations for the same date must have a guests name added within 48 hours of making the reservation
7) VIP automatic up grades
VIP owners are entitled to upgrades if one is available close to check in. Currently if we want an upgrade we have to be on line searching for availability all the time hoping to pick up someone elses cancellation, Now its going to be automatic. Check the box asking for an upgrade when you make the reservation and if one becomes available in the upgrade window you will get it automatically. Presumably they will be handed out according to some priority schedule, like first request gets first available upgrade.
Wyndham also has a discount program, where a vip owner gets 25%,35%,50% discounts on available inventory close to check in. In the past we used to make our own availability by canceling and then immediately rebooking for the discount. and the really aggressive VIP owners would make a studio and a 3 bedroom reservation at the same time, months in advance, then close to check in, cancel rebook and upgrade to get a 3 bedroom at half the studio price
so now with the new auto upgrade feature, it is likely that my cancellation will be someone else's upgrade. and discounts will only be available for the stuff no one really wants...
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