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received today:
Greetings to all our FairShare Plus Members:
As we begin 2008, I would like to thank you for providing Wyndham Vacation Resorts the opportunity to serve you and your family in making wonderful vacation memories. it is aiways our pleasure to assist you in any way we can to meet your vacation desires.
Throughout 2007, we have been pleased to provide you with more vacation opportunities through the new resorts that have opened, and the ability to use your FairShare Plus points as well as receive discounts to enjoy vacationing at select hotels within the Wyndham Hotels & Resorts portfolio.
At the 2007 FairShare Vacation Owners Association Annual Meeting in May, we announced some new policies that would become effective on January. 1, 2008. Those new policies included:
However, with one of our top priorities over the past year being to ensure the new Online Reservation System is made available to our owners by the beginning of 2008, adequate resources were not available to program these changes. Therefore, we will not be instituting these changes at this time. Please be assured that we will provide you notice well in advance before these changes go into effect.
We do, however, have some changes in our optional-use transaction fee structure that I would like to share with you. The following small increases are being implemented beginning February 1, 2008. These fees only affect those owners who choose to utilize the transactions and are being increased to keep the overall program fees low for the majority of owners who do not elect to use the specific transaction.
Your understanding of the delay in the above rule changes and the small increase in optional-use fees is very much appreciated.
On behalf of everyone at Wyndham Vacation Resorts and the FairShare Plus Board, may 2008 be one of your best years yet and bring you the opportunity to spend quality time with your family and friends as a member of the FairShare Plus famiiy.
Deanne Gabel
Wyndham Vacation Resorts, Inc. FalrShare Plus Plan Manager
Senior Vice President, Owner Services
As we begin 2008, I would like to thank you for providing Wyndham Vacation Resorts the opportunity to serve you and your family in making wonderful vacation memories. it is aiways our pleasure to assist you in any way we can to meet your vacation desires.
Throughout 2007, we have been pleased to provide you with more vacation opportunities through the new resorts that have opened, and the ability to use your FairShare Plus points as well as receive discounts to enjoy vacationing at select hotels within the Wyndham Hotels & Resorts portfolio.
At the 2007 FairShare Vacation Owners Association Annual Meeting in May, we announced some new policies that would become effective on January. 1, 2008. Those new policies included:
- Limited Account Points will be eliminated. All points returned to owner accounts from a cancelled reservation will be Cancelled Reservation Points.
- Guest Confirmation fees will increase from $25 to $49.
- All FSP Members will receive 1 complimentary Guest Confirmation each calendar year; VIP Members will receive 5; Gold VIP will receive 10; and Platinum VIP Members will receive 15 for each million of eligible points.
However, with one of our top priorities over the past year being to ensure the new Online Reservation System is made available to our owners by the beginning of 2008, adequate resources were not available to program these changes. Therefore, we will not be instituting these changes at this time. Please be assured that we will provide you notice well in advance before these changes go into effect.
We do, however, have some changes in our optional-use transaction fee structure that I would like to share with you. The following small increases are being implemented beginning February 1, 2008. These fees only affect those owners who choose to utilize the transactions and are being increased to keep the overall program fees low for the majority of owners who do not elect to use the specific transaction.
- The fee for checks returned for insufficient funds increase from $15 to $25.
- The fee for purchasing housekeeping credits beyond those allotted increases from $1.50 per credit to $2.25 per credit.
- The fee for reservation transactions beyond those allotted increases from $25 to $30.
- The service fee for use of the Points Credit Pool increases from $25 to $30.
- Billing charges will increase from $5 to $6.
Your understanding of the delay in the above rule changes and the small increase in optional-use fees is very much appreciated.
On behalf of everyone at Wyndham Vacation Resorts and the FairShare Plus Board, may 2008 be one of your best years yet and bring you the opportunity to spend quality time with your family and friends as a member of the FairShare Plus famiiy.
Deanne Gabel
Wyndham Vacation Resorts, Inc. FalrShare Plus Plan Manager
Senior Vice President, Owner Services