New Wyndham Reservations system

[4ARedOctober Super Moderator Find all posts View Profile Close 4ARedOctober]

Nice.....I get all excited that I finally see my home resort on the new reservation system and this is what I get....what a let down.

Reservation Request
Thank you for your reservation request. You are receiving this form because the Online Reservations system is available Monday - Friday 8:00 a.m. to 10:45 p.m. EST and Saturday - Sunday 9:00 a.m. to 9:45 p.m. EST.

To request a reservation, please use the form below. Please note that you are authorizing the Vacation Planning Center to make a reservation on your behalf. Once our agents process your request and confirm your reservation, you will receive a confirmation letter by standard U.S. postal service.

Please be advised that we are experiencing higher-than-normal communication volume, and you may experience longer-than-normal response times for this inquiry. If you have recently submitted an inquiry, please be assured that we are diligently working to respond to you. We apologize for any inconvenience this may cause, and sincerely appreciate your patience.

[katiemack Super Moderator Find all posts View Profile Close katiemack]

Sounds like an RCI/Wyndham maneuver....look at it this way, it's a good thing you didn't take Cialis... this way, you recovered a lot faster...

[basham Senior Member Find all posts View Profile Close basham]

They only allow online access for the same hours that callers can telephone in.
Not explainable to me in this day and age but there it is.

Looking at the time of your post and message received I'd say that is what it was.

[4ARedOctober Super Moderator Find all posts View Profile Close 4ARedOctober]

Yes that is what the reason was. I do not understand why they would have this restriction...oh well.

They only allow online access for the same hours that callers can telephone in.
Not explainable to me in this day and age but there it is.

Looking at the time of your post and message received I'd say that is what it was.

[gophish Super Moderator Find all posts View Profile Close gophish]

Their reasoning is that this makes it fair for those that do not use the internet system. They say it is there way of making everything even. I don't buy in to this but that is there reason.

[timeos2 Senior Member Find all posts View Profile Close timeos2]

New management for Wyndham. New non-Wyndham BOD's needed

Another great move from the so-called "Brain Trust" that thinks they can sell developer points at 90% premium over resale by doing all they can to depress resale pricing to a 99% discount. These people are completely clueless. Have a system that allows 24/7 access & lock it down to a few inconvenient hours per day. Yup - thats the way Amazon, WalMart and most big names operate on the web (NOT!).

The sham can't last too much longer (how many uninformed buyers or owners willing to be taken a second or third time can there be?) Then maybe, just maybe, a professional management that actually cares for owners as well as short term sales will take over. The stockholders as well as owners should demand it as these jokers will turn Wyndham into another Sunterra if left to their plans.