As of today's date, your membership file does not indicate eligibility to place an exchange request. Please review your relinquishment/deposit history and contact our Membership Services Department if your membership file requires revision.
So they finally figured out that I don't own this one II unit anymore. I thought they didn't check unless you deposited. I never told them and the new owner didn't either so did the resort do it?
Are they going to close my II account? I only use it for getaways but I've already paid up for a year.
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