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Anyone else having trouble searching on II lately?

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  • #16
    I have had similar problems recently. Hopefully it will be fixed soon.

    Comment

    • #17
      Thanks Frank!

      Most likely they do not do much searching, so aren't experiencing the glitches the way that I am.

      Seems after you've yelled at them, some have answered, tho. LOL!


      Originally posted by bigfrank
      33 people have viewed this thread but not one person took the time to respond. Angela posts EX Opps every day to help you and the rare time she asks for help no one helps. Not very happy about that.
      Angela

      If you change the way you look at things, the things you look at change.

      BTW, I'm still keeping track of how many times you annoy me.

      Comment

      • #18
        Nope, I'm not having that problem. I use Safari, and just paste whatever comes up, no white space at all, that I've noticed.

        Originally posted by mdurette
        I've been searching just about every day for a particular week to open up. I haven't had any problems.

        But....I will ask you a question about posting the ops.

        Before I could always cut and paste then clean up with ease. For a while now when I cut and paste from II over to the ops board there is alot of deleting white space to get the op to show correctly. Are you getting the same?

        Annoying to spend so much time cleaning up white space!
        Angela

        If you change the way you look at things, the things you look at change.

        BTW, I'm still keeping track of how many times you annoy me.

        Comment

        • #19
          Yup, I know have to refresh, endlessly, and it's become totally annoying! Sometimes I give up, even knowing that there most likely is something there.

          Originally posted by StressCadet
          I have these same issues off and on. You guys taught me to just keep refreshing.

          What I have noticed though..a couple months back...and it has remained this way is the "My Units" page. My choices are BIG with pictures. I can't imagine what its like for the people who have multiple units and systems in place. That has to be one loooooong page. Drives me crazy. Everything else is sized the same it's just that page.

          Am I alone in that..or did it happen to everyone else's accounts too?
          Angela

          If you change the way you look at things, the things you look at change.

          BTW, I'm still keeping track of how many times you annoy me.

          Comment

          • #20
            What you say is true, I've noticed that, too. But in my case, it's happening with priority resorts, as well.

            For instance with SVO, I have this problem, and after refreshing a bunch of times, all of a sudden units will show up, that are under the SVO preference. Even Marriott seems to be having the same issues, these days.

            Who the heck knows whats going on? I just hope that they fix it soon!


            Originally posted by happymum
            Funny enough, this is the one glitch I have been getting. It appears to be that the unit(s) that are available are of lower quality because when I search with a less valuable unit, they show.
            Angela

            If you change the way you look at things, the things you look at change.

            BTW, I'm still keeping track of how many times you annoy me.

            Comment

            • #21
              I have noted, for a long time, that deposited units are less glitchy than undeposited weeks, and my theory is that the software has to calculate my trading power each time I search with an undeposited week, leading to inconsistencies.

              Comment

              • #22
                I just realized my account is flipping out.
                I have a personal II account and a Wyndham II account - I access them together on II and just click on the number I want.

                I am a Marriott Owner but do not belong (yet ) to the destination club.

                While trying to change a request I have in the Wyndham Account, I got the following message.

                "To include non-Marriott resorts you must either alter your travel window or change request type to Deposit First to retain current travel dates.

                This request will be processed and if not confirmed your fee and home week will be returned for your use."

                WTF is going on at II?
                Pat
                *** My Website ***

                Comment

                • #23
                  Originally posted by GrayFal
                  I just realized my account is flipping out.
                  I have a personal II account and a Wyndham II account - I access them together on II and just click on the number I want.

                  I am a Marriott Owner but do not belong (yet ) to the destination club.

                  While trying to change a request I have in the Wyndham Account, I got the following message.

                  "To include non-Marriott resorts you must either alter your travel window or change request type to Deposit First to retain current travel dates.

                  This request will be processed and if not confirmed your fee and home week will be returned for your use."

                  WTF is going on at II?


                  Good question.....Today was the first time that I was able to add another resort to an on going request that I had in place. The calendar wouldn't work, and I was receiving all kinds of various messages/reasons why I couldn't add the resort. BTW, I have two different requests in, one using Marriott, and one using SVO. Neither worked until today.
                  Angela

                  If you change the way you look at things, the things you look at change.

                  BTW, I'm still keeping track of how many times you annoy me.

                  Comment

                  • #24
                    Maybe they've co-opted with RCI's techies.
                    RCI Member Since 24-Aug-1989/150-plus Exchanges***THE TIMESHARE GRIM REAPER~~~Exchanging/Searching/SW Florida/MO/AR/IA/Consumer Advocacy/Estate Planning/Sports/Boating/Fishing/Golf/Lake-living/Retirement****Sometimes ya just gotta be a dick

                    Comment

                    • #25
                      Yet another glitch this morning.

                      When I attempt to search for "Short Stay Exchanges," only one of my weeks is available for exchange. They should all be available for exchange!
                      Angela

                      If you change the way you look at things, the things you look at change.

                      BTW, I'm still keeping track of how many times you annoy me.

                      Comment

                      • #26
                        Originally posted by ArtsieAng View Post
                        II has had so many glitches lately, that they're driving me crazy!

                        Also, the calendar doesn't work for me on the various requests that I have in place. Currently, even a II rep can't put in/change the proper dates. Grrrrrr!
                        _____
                        Regarding the calendar not working right, I had a problem where when I was doing a search for exchange that I couldn't enter a distant date. I had to click the drop down and advance the date about 30 days at a time. I am using IE 9 on MS Windows 7. I went to IE Tools > compatibility > and clicked on compatibility view. Then the calendar worked like it was supposed to. I notified i i and they acknowledged that they have some sort of problem. I also had a problem using their community documents or library. It wouldn't let me navigate where I wanted to go. This problem also went away when I went to the compatibility view.

                        Regarding having to do a refresh multiple times in order to get past the "no inventory available" screen - - yes, I still need to do that.

                        Another recent problem is that people who post on the Community forum section are being notified that they need to change their screen name because someone in their account is using that same screen name. This is currently happening to a few dozen people. Me too. It is a glitch related to a recent system upgrade. I'm working with tech support to keep my old history and user name. I think that they'll eventually get it fixed but right now it is still being worked on.

                        Comment

                        • #27
                          I hope they get it all fixed soon. I especially hate having to constantly refresh the page to make sure that I'm missing any of the good stuff.

                          Good luck with your history & user name!



                          Originally posted by Brogers92026
                          _____
                          Regarding the calendar not working right, I had a problem where when I was doing a search for exchange that I couldn't enter a distant date. I had to click the drop down and advance the date about 30 days at a time. I am using IE 9 on MS Windows 7. I went to IE Tools > compatibility > and clicked on compatibility view. Then the calendar worked like it was supposed to. I notified i i and they acknowledged that they have some sort of problem. I also had a problem using their community documents or library. It wouldn't let me navigate where I wanted to go. This problem also went away when I went to the compatibility view.

                          Regarding having to do a refresh multiple times in order to get past the "no inventory available" screen - - yes, I still need to do that.

                          Another recent problem is that people who post on the Community forum section are being notified that they need to change their screen name because someone in their account is using that same screen name. This is currently happening to a few dozen people. Me too. It is a glitch related to a recent system upgrade. I'm working with tech support to keep my old history and user name. I think that they'll eventually get it fixed but right now it is still being worked on.
                          Angela

                          If you change the way you look at things, the things you look at change.

                          BTW, I'm still keeping track of how many times you annoy me.

                          Comment

                          • #28
                            I'm having lots of trouble again this morning.

                            II is taking forever to load a page. Each time I click a location, I get a blank blue page that last a minute or so, before the actual results of the location appears. Grrrrr!
                            Angela

                            If you change the way you look at things, the things you look at change.

                            BTW, I'm still keeping track of how many times you annoy me.

                            Comment

                            • #29
                              Sheesh, I can't deal with it. I don't know if it's just my computer, or not. I'll try again later, but for now, it's just too painful.
                              Angela

                              If you change the way you look at things, the things you look at change.

                              BTW, I'm still keeping track of how many times you annoy me.

                              Comment

                              • #30
                                I am having issues this morning, too! I just gave up

                                Comment

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