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Best Price Guarantee....On Getaways.....

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  • Best Price Guarantee....On Getaways.....

    Great rates.
    And we back it up.


    With our Best Price Guarantee, there’s no need to shop around for a better rate on Getaways. In fact, if you find a lower price for the same unit size and resort, during the same time period you reserved, we’ll refund you the difference. GUARANTEED!


    How it works
    If you see a lower price for your Getaway accommodations, simply download a claim form, complete it, and send the documentation to us. We’ll review your claim, and once approved, you’ll receive your refund.

    Getaways Best Price Guarantee Terms and Conditions
    In the unlikely event that you find a lower rate, excluding taxes and insurance, for the same seven-day resort stay within 24 hours of your Getaway confirmation, we will refund you the difference between the amount you paid Interval International, Inc. (“Interval”) for your confirmed Getaway and the lower rate (“Comparison Rate”) under Interval’s Best Price Guarantee program (“Best Price Guarantee”).

    For a claim to be valid under this Best Price Guarantee, it must satisfy all of the terms and conditions herein (the “Terms and Conditions”) and be submitted in compliance with the claims processing procedures set forth below. Refunds for valid claims will be made as indicated below.

    Membership. You must be a member in good standing of Interval per the current Terms and Conditions of Individual Membership and Exchange at the time the Getaway is purchased and the claim is filed, and you must be a resident of and have your mailing address in the United States, Canada, or one of the Caribbean countries.

    Getaway purchase. Best Price Guarantee is applicable to Getaways only. You must have already been issued a confirmation of a Getaway purchased from Interval either on IntervalWorld.com or from an Interval Vacation Advisor. A valid Interval Getaway confirmation number will be required in order to process your claim.

    Comparison Rate. The Comparison Rate must be found within 24 hours of the date and time of your Getaway confirmation, and it must be at the same resort for the same check-in and check-out dates. The unit associated with the Comparison Rate must have features that include, but are not limited to, similar number of bedrooms, private sleeping capacity, maximum occupancy, and kitchen type as the unit in the Getaway confirmation as determined by Interval in its sole discretion.

    Ineligible rates. Comparison Rates that fit any of the following descriptions are not eligible for Best Price Guarantee:
    Rates that are not available to the general public, including but not limited to, corporate discounts or rates, group rates, charter rates, rewards program rates, incentives, membership rates, meeting or convention rates, or rates available only by using a coupon or promotional code.
    An exception to the above is a rate offered by a competing timeshare exchange company for a resort week sold as a product offering similar to Interval International Getaways. You must be a member in good standing of the competing timeshare exchange company at the time of the Getaway purchase and when the other rate was found in order to use that rate as your Comparison Rate. All other terms and conditions apply.
    Discount rates offered only to select members of groups or individuals who meet previously-specified criteria such as, but not limited to, AAA members, seniors, or government employees.
    Package rates that include the room and other components such as, but not limited to, travel, car rental, entertainment, and/or meals.
    Package or group add-on rates that extend the length of a stay.
    Rates from auctions, auction Web sites, bulletin boards, or exchanges.
    Rates from individual timeshare owners privately renting out their weeks.
    Rates from a resort or a third-party provider offered for the purpose of soliciting timeshare sales.
    Rates available on Web sites such as, but not limited to, Priceline and Hotwire, that do not disclose the hotel brand or specific property until the reservation is completed.
    Pre-paid rates that involve a voucher or other form of pre-paid certificate (including electronic vouchers and certificates).

    Claim filing. In order for a claim to be eligible for review, the member who purchased the Getaway must file the claim. The fully completed claim form with all supporting information on the Comparison Rate must be received by Interval via mail at the address specified no more than one week following your Getaway confirmation. Do not send originals. Submission documentation will not be returned.

    The required information includes, but is not limited to, member name, member mailing address, member e-mail address and daytime telephone number, Interval membership number, Getaway confirmation number, printed documentation showing the specific Comparison Rate, including date and time found, customer service phone number for the source of the Comparison Rate for verification purposes, and, if needed, proof of membership, such as a photocopy of your membership card, over the timeframe required and contact information for a competing timeshare exchange program when that is the source of your Comparison Rate. See the claim form for a comprehensive list.

    The claim form and all supporting information must be sent to Interval by mail only all together in one envelope. Detail such as, but not limited to, Web site links and phone numbers do not by themselves qualify as supporting information.

    Mailing address.Please mail any Best Price Guarantee claims to:
    Interval International
    Best Price Guarantee Claims Processing Department
    Post Office Box 430960
    Miami, Florida 33243-0960
    Claims sent to a different address will not be processed.

    Claim processing. Interval will initiate processing of a claim within five business days of its receipt. Once your claim has been processed and reviewed, you will be contacted at the e-mail address provided on the claim form. If a claim is approved, you will be refunded the difference between the Comparison Rate and the amount you paid for the Getaway. If you paid with a credit card, you will receive a credit back on that card. Please allow two to three payment cycles for the credit to appear on your account. If you paid by check, you will receive a check via U.S. mail. Please allow two to three weeks processing and mailing time. Any cancellation of a Getaway confirmation results in the loss of the unit. Getaway fees will not be refunded under any circumstances.

    Currency. All rates and comparisons will be measured in U.S. dollars. Rate disparities solely attributable to fluctuations and/or differences in currency exchange rates are excluded from the guarantee.

    Other Terms. Best Price Guarantee is void where prohibited by law. Purchase of Getaways and use of the Best Price Guarantee program are subject to the current Terms and Conditions of Individual Membership and Exchange. Only one claim will be processed per Getaway purchased. All decisions by Interval on claims filed are final.

    Changes. Interval reserves the right in its sole discretion to modify or discontinue the Best Price Guarantee or to restrict its availability to any person, at any time, for any or no reason, without prior notice or liability. The terms that are in effect at the time of the applicable Getaway confirmation will determine your eligibility under the Best Price Guarantee. No change in the Best Price Guarantee will affect any claims already filed or refund that has already been issued. The failure by Interval to enforce any provision of these Terms and Conditions shall not constitute a waiver of that provision.
    Angela

    If you change the way you look at things, the things you look at change.

    BTW, I'm still keeping track of how many times you annoy me.

  • #2
    I would love to see the hell they would put you through to get a refund if you find a better price.
    Timeshareforums Shirts and Mugs on sale now! http://www.cafepress.com/ts4ms

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    • #3
      It's only for better rates found within 24 hours of the made comfirmation. So you make a confirmation and spend the next day scouring the internet for a better deal. I guess one could find a better deal but I would think many of us would have done that BEFORE making the getaway purchase to begin with.

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