class action suit email from RCI

[Dancingfish Senior Member Find all posts View Profile Close Dancingfish]

So I got an email today that the suit has been completed and I get $20 toward a vacation exchange... but funny its not online under my account.. I guess they are banking that I won't save the email and therefore they won't have to pay??

[Luanne Senior Member Find all posts View Profile Close Luanne]

I found the credit in my account but didn't get the email.

I take that back. I did get the email. It went into my junkmail folder.

[Dancingfish Senior Member Find all posts View Profile Close Dancingfish]

ok its in there now!! strange very strange

[Nancy Platinum Contributor Find all posts View Profile Close Nancy]

I saw the credit a few days ago, but didn't get email till today. Didn't know what credit was for. I posted on JLB's thread about credit and getting email today.

Nancy

[djyamyam Senior Member Find all posts View Profile Close djyamyam]

Here's the email that I got. I had requested the ability to search first:

Your claim form for the In Re: RCI class action settlement has been processed and the claim option you selected can be redeemed at any time starting 11 July 2010. Your reference number is XXXXX.

This claim option must be used by 10 July 2012.

Future deposit information is required to initiate your Request First option. Please note that you will first need to contact your home resort to ensure that your maintenance fees are current for the year of the interval of the planned deposit. If you own float time, you will first need to contact your resort to obtain deposit information (unit assignment and start date). When you are ready, please contact RCI at 866-RCI-CARE (866-724-2273). Please have your reference number, xxxxxx, with you when calling. The start date of your planned deposit must be more than 9 months from the day you contact RCI.

Additional information is available at RCI.com/ClaimBenefits.

We are looking forward to assisting you with redeeming your claim option.

Sincerely,


David Albright
Sr. Director, Member Service & Support

Stupid me, I was misguided to think they would be changing their system to be like II's where you could search first and that this would be an ongoing thing.

This is just a one time thing. Duh!

I like how they say deposit date has to be more than 9 months out from now (so they can give max trading power).

[Hoc Super Moderator Find all posts View Profile Close Hoc]

I got an email that they need me to call. But, since I'm in Spain, I can't do that for a couple of weeks yet.

[Glitter Brunello Super Moderator Find all posts View Profile Close Glitter Brunello]

I got the same thing as Djyamyam. If they actually set up the ability to search first online, I will be shocked.

[Glitter Brunello Super Moderator Find all posts View Profile Close Glitter Brunello]

Classic RCI

I just reread the email and clicked on the link that said

Additional information is available at RCI.com/ClaimBenefits.

The link led me to this page:

In Re: RCI Class Action Settlement
For more information regarding claim redemption please contact RCI at: 1-800-338-7777


Classic RCI.

[Glitter Brunello Super Moderator Find all posts View Profile Close Glitter Brunello]

AND, I just called to set up the "search first" option against a week not yet deposited. As suspected based on communication thus far, RCI will NOT let you search online with the non-deposited week, but will instead take a specific search request over the phone and if you get a match your week is relinquished.

Not at all what I'd hoped for, but not surprising. I switched to the $20 credit.

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

I got ours by letter.

[bellesgirl Senior Member Find all posts View Profile Close bellesgirl]

AND, I just called to set up the "search first" option against a week not yet deposited. As suspected based on communication thus far, RCI will NOT let you search online with the non-deposited week, but will instead take a specific search request over the phone and if you get a match your week is relinquished.

Not at all what I'd hoped for, but not surprising. I switched to the $20 credit.

I agree - the search first option was a misleading benefit. I also did not realize it was a one time option. How did you switch to the $20 credit? Did you just call and ask them?