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RCI yanked my exchange

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  • #16
    Originally posted by calgal View Post
    I finally called RCI today and asked to speak to my specialist. He was not in but the CSR was very solicitous and sweet, and emailed him to call me first thing tomorrow. I don't know what to ask for. Do they comp you a week in compensation? Or just help you confirm a great exchange?
    See my post above. They can comp; they have inventory to do whatever they want.
    RCI Member Since 24-Aug-1989/150-plus Exchanges***THE TIMESHARE GRIM REAPER~~~Exchanging/Searching/SW Florida/MO/AR/IA/Consumer Advocacy/Estate Planning/Sports/Boating/Fishing/Golf/Lake-living/Retirement****Sometimes ya just gotta be a dick

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    • #17
      My vacation specialist called bright and early, and offered to help me find an alternative. I just want what I had confirmed, and he set up a priority search for it. Since the exchange was for August 2013, he is optimistic it will turn up before that. Meanwhile, if I think of any alternative exchanges I can call him on his personal extension, and he will try to make it happen. I looked at the list of top ten RCI resorts OY, and the only one that tempted me is Big Cedar Wilderness Resort mid summer. Any suggestions for great RCI exchanges? Trying to make lemonade out of lemons here.

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      • #18
        Originally posted by calgal
        My vacation specialist called bright and early, and offered to help me find an alternative. I just want what I had confirmed, and he set up a priority search for it. Since the exchange was for August 2013, he is optimistic it will turn up before that. Meanwhile, if I think of any alternative exchanges I can call him on his personal extension, and he will try to make it happen. I looked at the list of top ten RCI resorts OY, and the only one that tempted me is Big Cedar Wilderness Resort mid summer. Any suggestions for great RCI exchanges? Trying to make lemonade out of lemons here.
        I have followed RCI availability of Big Cedar since its inception, since before any were deposited, and they are few and far between. Many go the BG route or to rentals, at a premium. Informed owners (an oxymoron) know of better options than RCI.

        Having said that, I believe RCI could obtain a summer unit for you there is they wanted to, to remedy a customer service situation.
        RCI Member Since 24-Aug-1989/150-plus Exchanges***THE TIMESHARE GRIM REAPER~~~Exchanging/Searching/SW Florida/MO/AR/IA/Consumer Advocacy/Estate Planning/Sports/Boating/Fishing/Golf/Lake-living/Retirement****Sometimes ya just gotta be a dick

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