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RCI cancels my vacation, 4 wks away, but comes through in the end

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  • #31
    Originally posted by Carolinian View Post
    They monitor this site, so I am sure they were well aware of this thread. It is good leverage.
    They moniter the internet. Last I heard it was 8 people full time. Yes it is good publicity for them to handle public disappointment. quickly. Glad they were able to find an acceptable alternate Angela.
    Lawren
    ------------------------
    There are many wonderful places in the world, but one of my favourite places is on the back of my horse.
    - Rolf Kopfle

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    • #32
      Yes, I had both.....Bottom line tho is that it didn't matter. The disappointment, and the possibility of some of our group not being able to go was what mattered.

      Originally posted by wackymother View Post
      Phew! You're nicer than I would be. Can I just ask, did you have RCI insurance on this exchange? Or travel insurance?
      Angela

      If you change the way you look at things, the things you look at change.

      BTW, I'm still keeping track of how many times you annoy me.

      Comment


      • #33
        In this case, the 2 bdrm would have been better, but the 2-1 bdrms will work fine, too. Not having to cancel the trip for some is what really matters.

        Originally posted by Glitter Brunello View Post
        That's great, Angela! Now you're all in the same place, and for many adult travelers, two 1 bedrooms are better than one 2 bedroom... even if not ideal for you, at least you don't have to cancel your trip, AND they made it happen fast. Still, I know it's been a stressful few days.
        Angela

        If you change the way you look at things, the things you look at change.

        BTW, I'm still keeping track of how many times you annoy me.

        Comment


        • #34
          Funny thing is I was going to start a thread OY too, but they came through pretty quickly, so I didn't even get to it.

          Bottom line is that they did the right thing, and I'm happy.......The people that would not have been able to join us actually had customs made for Halloween, so it was a huge deal to them. Everyone is happy!


          Originally posted by lawren2 View Post
          They moniter the internet. Last I heard it was 8 people full time. Yes it is good publicity for them to handle public disappointment. quickly. Glad they were able to find an acceptable alternate Angela.
          Originally posted by Carolinian View Post
          They monitor this site, so I am sure they were well aware of this thread. It is good leverage.
          Angela

          If you change the way you look at things, the things you look at change.

          BTW, I'm still keeping track of how many times you annoy me.

          Comment


          • #35
            Question for anyone familiar with The Quarter House...maybe Frank?

            I received the conformation from RCI, and I do realize that I may, or may not get the rooms on my confirmation, however....I was wondering if anyone is familiar with these rooms, and what to expect. Do all the 1 bdrms have a door on the bedroom? I can't seem to find any floor plans for the QH.

            Room 1 states:

            rm 311

            Maximum 04
            Private 04

            Bedroom 1 Bedroom
            Kitchen P


            Room # 2

            317

            Maximum 04
            Private 02

            Bedroom 1

            Kitchen F
            Angela

            If you change the way you look at things, the things you look at change.

            BTW, I'm still keeping track of how many times you annoy me.

            Comment


            • #36
              Glad to hear everything worked out. I have been watching this thread interestingly and it is nice to see that they have come through. Although, all they really did was honor the existing commitment they had to provide you accomodations. What I would really like to see is them compensate you for the agravation and stress this would have inflicted upon you.

              Of course, we are unlikely to see that happen!

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              • #37
                Got that right. This crap shouldn't happen in the first place and when it does they should have a solution suggestion when they contact you.

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                • #38
                  Originally posted by tonyg View Post
                  Got that right. This crap shouldn't happen in the first place and when it does they should have a solution suggestion when they contact you.
                  I agree .... compensation would be nice, and an alternative suggestion in the beginning should have been warranted, but I'm glad all worked out in the end. Enjoy your vacation Angela!
                  Perpetual Motion ~ Going Nowhere Fast!!

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                  • #39
                    That's great news Ang. They better not make you pay for guest certificates. QH is in a great location too. Stayed there several years ago.

                    Side story - my cousin lived in NO since she was a young teenager and just loved living there. She lost her job when Katrina hit and moved to TX but made frequent trips back to NO. She met her fiance in TX and earlier this year they moved back and bought a home ON Bourbon St which they've renovated. Getting married next month. She is really into costumes and every parade they have. Halloween will be a blast.
                    Pat H

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                    • #40
                      Really glad it worked out for you!

                      Lisa

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                      • #41
                        I am so happy that it worked out for you and that RCI came through pretty quickly. They were wise to make good as I seldom read the RCI posts but I saw your heading and felt terrible for you so read your story in the thread but they corrected it. People will read that too.

                        Halloween week should be a blast to be in NO. Have a great time with your friends.

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                        • #42
                          Thanks everyone! I'm really happy that it worked out too, for everyones sake.

                          Pat H

                          She is really into costumes and every parade they have. Halloween will be a blast.
                          Really glad to hear that your cousin is happily back in Nola!

                          I think Halloween should be a blast, too. We're all wearing costumes, and really looking forward to doing some fun stuff......I looked through a bunch of pics from previous Halloweens, and many of the costumes were just incredible. We're all so excited, and can't wait to get there.....My only fear is that the town will be a bit too crazy for us older folks in the group. Lol
                          Angela

                          If you change the way you look at things, the things you look at change.

                          BTW, I'm still keeping track of how many times you annoy me.

                          Comment


                          • #43
                            there is a great haunted house there. I can find out which one it is
                            Timeshareforums Shirts and Mugs on sale now! http://www.cafepress.com/ts4ms

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                            • #44
                              Sounds good Frank.....Any other "must do's" or restaurant recommendations, just let me know.



                              Originally posted by bigfrank View Post
                              there is a great haunted house there. I can find out which one it is
                              Angela

                              If you change the way you look at things, the things you look at change.

                              BTW, I'm still keeping track of how many times you annoy me.

                              Comment


                              • #45
                                Originally posted by ArtsieAng View Post
                                Sounds good Frank.....Any other "must do's" or restaurant recommendations, just let me know.
                                I can get you Vip reservations at the top 3
                                K-pauls blackend pork chop
                                nola owned by Emeril
                                Comando's Palace
                                cafe Maspero for red beans and rice
                                mothers love there gumbo but long line to get in
                                Muffaltta at the grocery
                                cafe Beinget for Beingets and jazz on bourbon st

                                if the Saints are playing at home take a walk to the stadium and scalp tickets
                                doing the hydro foil alligator swamp tour was great

                                if you want a limo I have a great guy that is cheap to use.
                                Timeshareforums Shirts and Mugs on sale now! http://www.cafepress.com/ts4ms

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