RCI said I need to use a PC to enter an ongoing search

[Glitter Brunello Super Moderator Find all posts View Profile Close Glitter Brunello]

Unbelievable. I finally decide to enter an ongoing search and got stuck in an endless loop. The tech I spoke with (very helpful, entered it manually) said it hasn't been working for months on most Macs. "Do you have access to a PC?" Uh... no....

[ArtsieAng Super Moderator Find all posts View Profile Close ArtsieAng]

Oh great! Well thanks for the heads up. If I decide to place a request, I will save myself some trouble and just call.

[GrayFal Silver Contributor and supermoderator Find all posts View Profile Close GrayFal]

I put in two ongoing searches in the past 3 months and used my MAC. Not my iPad, definitely the MAC.

[chriskre Super Moderator Find all posts View Profile Close chriskre]

I use my Mac too but sometimes have to use Chrome for some features to work properly.
I don't get the anti-Mac thing at RCI. How many millions have Macs? I'm sure it's plenty already.

[Nancy Platinum Contributor Find all posts View Profile Close Nancy]

I don't think it's a Mac thing. There is something and I can't remember what it is, that I can't do on my Windows/IE computer in RCI. Think it's confirming a unit on hold. One time, I had to do it on my Kindle.

Nancy

[Dori Senior Member Find all posts View Profile Close Dori]

I tried to confirm an exchange on-line the other day. I wanted to add a guest certificate for my nephew and his wife, but couldn't complete the transaction. I called the tech support and they completed the transaction for me. The young man I worked with said that the guest certificate function was not working correctly.

Dori

[dvf_diva Member Find all posts View Profile Close dvf_diva]

That's interesting.
I have a difficult time entering an Ongoing Search using my MAC (issue is always with the "dates overlapping", even though they do NOT).
The rep I spoke with said that RCI's website is optimized for IE, so that since I was using Chrome and/or Safari, I would see lots of bugs.
They've had to manually update my OGSs for me on their end.

[scootr5 Senior Member Find all posts View Profile Close scootr5]

Yesterday I was trying to use the deposit calculator, and could not get it to work on a pc with several different browsers. Worked fine on my ipad and Mac.

[FreeIn2010 Member Find all posts View Profile Close FreeIn2010]

Yesterday I was trying to use the deposit calculator, and could not get it to work on a pc with several different browsers. Worked fine on my ipad and Mac.

I haven't been able to use the deposit calculator the last 3 or 4 times I've tried.

[Glitter Brunello Super Moderator Find all posts View Profile Close Glitter Brunello]

That's interesting.
I have a difficult time entering an Ongoing Search using my MAC (issue is always with the "dates overlapping", even though they do NOT).
The rep I spoke with said that RCI's website is optimized for IE, so that since I was using Chrome and/or Safari, I would see lots of bugs.
They've had to manually update my OGSs for me on their end.

YES, that's the exact problem I was having, with the same explanation. The tech did say I would likely have fewer issues with Mozilla Firefox, but I am not changing my browser for RCI, especially given that it won't necessarily fix all the bugs.

[scootr5 Senior Member Find all posts View Profile Close scootr5]

FWIW, I was just on RCI on my mac using safari, and had no issues setting up an ongoing search for Bonnet Creek (although I stopped short of payment).