RCI.com. (Closed) Now Back Online

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

New and Improved website launching March 10.

Copy and paste what's important somewhere for safekeeping.

[eal Senior Member Find all posts View Profile Close eal]

Thanks for the heads up!

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

Make it March 9.

I "saved" our deposits and confirmed exchanges elsewhere.

[GrayFal Silver Contributor and supermoderator Find all posts View Profile Close GrayFal]

Dear Xxxxxx

Great news! We're building a brand new website just for our subscribing members that will make your vacation planning experience easier and more fun than ever before.

The new RCI.com is launching Sunday, March 9th 2014, but in order for us to upgrade our systems, RCI.com and our contact centers will be temporarily closed for business over this coming weekend.

RCI.com will be unavailable during the following times:

From: 4:00pm EST Friday, March 7th, 2014
To: 6:00pm EDT Sunday, March 9th, 2014

Our contact center will be closed on the following days:

Friday, March 7th, 2014 starting at 4:00pm
Saturday, March 8th, 2014
Sunday, March 9th, 2014

When we come back on Sunday, March 9th, you will have access to the new and improved online experience on RCI.com. With more personalized features at your fingertips, streamlined navigation and enhanced vacation planning tools, virtually everything you need to plan your next vacation will now be in one place, on RCI.com - making it easier than ever to get on vacation!

In the meantime, if you have any urgent travel issues, please contact us prior to the closure. When our contact center re-opens on Monday, March 10th, at 8am EDT we expect higher than normal call volumes, so if the matter is not urgent we suggest that you call later in the week or go online to RCI.com. We apologize in advance for any inconvenience this may cause and appreciate your patience during this time.

We look forward to sharing all of the exciting features of the new and improved RCI.com with you soon. So please come back and check it out! Because your vacation means the world to us®.


Sincerely,
Gordon Gurnik

[mkarizona Member Find all posts View Profile Close mkarizona]

Thanks for the reminder to prepare for the unexpected.

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

Me? I prepared for the expected, hoping for the unexpected.

[somerville Senior Member Find all posts View Profile Close somerville]

I have never understood why RCI shuts down for days whenever it does a major update. They should have worked out the bugs through user testing. Maybe, they hired the same contractor that built the healthcare exchange.

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

They should have worked out the bugs through user testing.

They will.

[GrayFal Silver Contributor and supermoderator Find all posts View Profile Close GrayFal]

This is never good!

RCI's Call Center and Website Closed This Weekend


RCI's Call Center and website will be closed and down for system maintenance beginning Friday, March 7th at 4 p.m. EST. RCI's Call Center and website will reopen on Monday, March 9th at 8 a.m. EST.

Thank you for your patience and understanding.

[VA_Traveller Senior Member Find all posts View Profile Close VA_Traveller]

I have never understood why RCI shuts down for days whenever it does a major update. They should have worked out the bugs through user testing. Maybe, they hired the same contractor that built the healthcare exchange.

testing is probably not it When sites like this have to be taken off line for an upgrade, its usually due to the "new and improved" site stores and accesses the data in a manner inconsistent with what the old site is doing. They probably are running a data conversion on historical records into the new form. While this is happening, its always best to not allow people in there changing stuff

[tonyg Goomba & Super Moderator Find all posts View Profile Close tonyg]

Complaints to be expected on March 10, Call now if you need anything before late next week.

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

My apologies.

[GrayFal Silver Contributor and supermoderator Find all posts View Profile Close GrayFal]

My apologies.

Jim, your link keeps circling back to this thread….not sure why you keep posting it or are apologizing but I believe there was two threads started that are now merged.

If it is something else you are apologizing for, please let us know.

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

Jim, your link keeps circling back to this thread….not sure why you keep posting it or are apologizing but I believe there was two threads started that are now merged.

If it is something else you are apologizing for, please let us know.

When there were two threads, I posted a link on one to the other.

When they got merged, do the math.

My apology should be taken as an apology for the circle, even though I did not create it.

Deleting the link, and subsequent references to it would be in order, I would think. I would if I could, but I can't, so I haven't.

If there's anything else I've done, I apologize for that, too.

[GrayFal Silver Contributor and supermoderator Find all posts View Profile Close GrayFal]

When there were two threads, I posted a link on one to the other.

When they got merged, do the math.

My apology should be taken as an apology for the circle, even though I did not create it.

Deleting the link, and subsequent references to it would be in order, I would think. I would if I could, but I can't, so I haven't.

If there's anything else I've done, I apologize for that, too.

Gotcha, will edit the link - next time just ask on the thread or send me/any moderator a PM. It can be difficult to read your mind.