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RCI cancelled my summer 2015 exchange to Carlsbad Inn

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  • #16
    Well this makes me feel sick to my stomach and it's not even my exchange. Do update us on what they say.

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    • #17
      This has happened to me once as well. The week in question was a 3BR at Grand Pacific Palisade and after working with a Specialist for a week, I got a replacement in a 2BR at Carlsbad Seapointe. Not ideal but at least my guests had a place to stay. I wonder why this seemed to happen with Grand Pacific Resorts exchanges...

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      • #18
        Very interested to hear RCI's explanation!

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        • #19
          I don't know much about exchanging and exchange companies like RCI and II but I have figured out enough and that is that they collect money from their members to make exchanges supposedly but then they seem to turn around and rent the weeks out to the public who is willing to pay them more. I can't prove it but this seems to be a good example of it.

          When we finally decided not to renew, RCI seems to sell our private information to a list broker so we are being bombarded by another group of scammers by telephone but the information they sold to them is years out of date and this serves the scammers right. Nobody had this information on us but RCI!

          i would sue them too, if I were in your place.

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          • #20
            This is just not right....when they confirm your week, isn't this like a contract you enter into with them? If you cancel, it costs you....what is this costing them??

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            • #21
              Originally posted by happymum View Post
              Very interested to hear RCI's explanation!
              They really won't give you an explanation and I pushed them for one, including asking if they found it more lucrative to rent out my original exchange.

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              • #22
                At least it's a year in advance and you haven't purchased airfare yet. I've had it happen twice very close to check in. The first time we got a better resort and much better location with an beautiful oceanview. The second time the check in date was changed from a Fri to a Sat. RCI ended up giving me an additional unit for the week before since airfare had already been purchased. In the first instance, the owner of the week claimed he hadn't deposited his week.

                RCI will make it right. Don't worry.
                Pat H

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                • #23
                  Originally posted by susieq View Post
                  Made me nervous................I had to go check on mine!!! Doing fine ... we leave a year from Monday!
                  packing?
                  RCI Member Since 24-Aug-1989/150-plus Exchanges***THE TIMESHARE GRIM REAPER~~~Exchanging/Searching/SW Florida/MO/AR/IA/Consumer Advocacy/Estate Planning/Sports/Boating/Fishing/Golf/Lake-living/Retirement****Sometimes ya just gotta be a dick

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                  • #24
                    Originally posted by tonyg View Post
                    They really won't give you an explanation and I pushed them for one, including asking if they found it more lucrative to rent out my original exchange.
                    RCI Counselor: "We have a legal department for people like you."
                    RCI Member Since 24-Aug-1989/150-plus Exchanges***THE TIMESHARE GRIM REAPER~~~Exchanging/Searching/SW Florida/MO/AR/IA/Consumer Advocacy/Estate Planning/Sports/Boating/Fishing/Golf/Lake-living/Retirement****Sometimes ya just gotta be a dick

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                    • #25
                      The Club seems to be pretty large.

                      In our case, when we could not confirm an exchange online, the VC said, "If I confirm it, you got it." She did and we did. 30 days later they canceled it.

                      It led to me "meeting" Inside Guy five years later, so some good came out of it.

                      RCI Member Since 24-Aug-1989/150-plus Exchanges***THE TIMESHARE GRIM REAPER~~~Exchanging/Searching/SW Florida/MO/AR/IA/Consumer Advocacy/Estate Planning/Sports/Boating/Fishing/Golf/Lake-living/Retirement****Sometimes ya just gotta be a dick

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                      • #26
                        Originally posted by JLB View Post
                        packing?

                        Only in my mind! Come to think of it, lots of things are only in my mind!!
                        Perpetual Motion ~ Going Nowhere Fast!!

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                        • #27
                          Originally posted by JLB View Post
                          RCI Counselor: "We have a legal department for people like you."
                          I talked to their legal department about that Gold Crown Basil Jones resort in Belize. They seemed very unconcerned.

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                          • #28
                            One thing maybe to consider there is an RCI office located at Grand Pacific Palisades. I went to an RCI 101 class at Carlsbad Inn last week.
                            Phil from RCI was there and let us know some information on RCI. A lot of the meeting was spent on points trying to move some foreclosure inventory at
                            the Carlsbad Inn. Phil seemed really knowledgeable and honorable perhaps he or one of the other people in the RCI office set up for Grand Pacific Owners
                            would be of help to you.

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                            • #29
                              Where is the RCI office in Palisades?

                              I've been in there several times and haven't seen it.

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                              • #30
                                Originally posted by JLB View Post
                                It led to me "meeting" Inside Guy five years later, so some good came out of it.
                                Wow! LinkedIn says he's a pretty important guy now. It says we may know each other.

                                Oh, that LinkedIn is so silly.

                                RCI Member Since 24-Aug-1989/150-plus Exchanges***THE TIMESHARE GRIM REAPER~~~Exchanging/Searching/SW Florida/MO/AR/IA/Consumer Advocacy/Estate Planning/Sports/Boating/Fishing/Golf/Lake-living/Retirement****Sometimes ya just gotta be a dick

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