RCI's new website

[bellesgirl Senior Member Find all posts View Profile Close bellesgirl]

I am curious as to what others think about RCI's new website design. It's pretty but I personally find it very cumbersome to use. The search feature is riddled with problems and basically useless when you are looking for specific dates and locations. Maybe I don't know how to maneuver around it, but I consider myself a fairly sophisticated web user. What is your opinion?

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

Your observation is common each time it gets "enhanced".

I was on it yesterday just long enough to see it is new. The little I had to do, check on the trading power of a possible late deposit, was easy to do, even though it was in a new place.

[wackymother Senior Member Find all posts View Profile Close wackymother]

Ugh, yes, very cumbersome and slow. I struggled to find my favorites, and it's a bunch more clicks to get to the actual units available.

[easyrider Senior Member Find all posts View Profile Close easyrider]

It looked exactly the same when accessing RCI through the Worldmark Portal. When I accessed RCI through RCI.com it does look different but I had no problem navigating it.

[lawren2 Malibu Beach Barbie & A Super Moderator Find all posts View Profile Close lawren2]

Tedious.

I was surprised by it the other day. This time of year I don't have time for it so it may be that is change in general and lack of familiarity on my part.

[bellesgirl Senior Member Find all posts View Profile Close bellesgirl]

Well this is interesting. I just went into RCI and the old interface is back!! Yesterday it looked more like my mobile app interface which is pretty useless. Maybe they were getting an earful from unhappy users and changed back to the older version. I certainly left them some unflattering feedback. This is the memo that appears on the site: Please Note! You may notice changes during your visit to RCI.com as we work on enhancing your experience. We apologize for any inconvenience.

[lawren2 Malibu Beach Barbie & A Super Moderator Find all posts View Profile Close lawren2]

Well this is interesting. I just went into RCI and the old interface is back!! Yesterday it looked more like my mobile app interface which is pretty useless. Maybe they were getting an earful from unhappy users and changed back to the older version. I certainly left them some unflattering feedback. This is the memo that appears on the site: Please Note! You may notice changes during your visit to RCI.com as we work on enhancing your experience. We apologize for any inconvenience.

I cringe whenever RCI utilizes the word "enhance".

Have you noticed that whenever any company enhances it winds up costing the end user money?

I know I thought that it would be a cold day in hell before I would use that format I saw yesterday. Too difficult to navigate and opportunities would be a back breaker.

[grest Senior Member Find all posts View Profile Close grest]

don't like it!

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

I cringe whenever RCI utilizes the word "enhance".

Oh, did they say that? "Enhance." I said tongue-in-cheek, for the same reason you are pointing out.

Probably more a matter of being accustomed to doing things one way, and when it gets changed, then . . . . but, I do not like what I have to do to do the very little that I have to do.

For instance, before, when it opened, I could immediately see "credits" in our account. I had to do some relatively-significant studying and maneuvering to get to that this morning.

[jackio Gold Contributor Find all posts View Profile Close jackio]

When I went on last night, mine looked like the old site also. Thank goodness!

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

Oh, did they say that? "Enhance." I said tongue-in-cheek, for the same reason you are pointing out.

Probably more a matter of being accustomed to doing things one way, and when it gets changed, then . . . . but, I do not like what I have to do to do the very little that I have to do.

For instance, before, when it opened, I could immediately see "credits" in our account. I had to do some relatively-significant studying and maneuvering to get to that this morning.

The days when I spent way-too-much time every day searching and documenting what was available, and later on, what was no longer available, and posting that on the Internet, are long gone. So, for the very little I need to be there, it can be crappy and I can get by.

[JLB Please excuse me, I'm a Dick. Not a moron just a Dick Find all posts View Profile Close JLB]

It's bad.

[susieq Senior Member Find all posts View Profile Close susieq]

When I went on last night, mine looked like the old site also. Thank goodness!

Unfortunately,"back to the old site" only lasted a day, now it's that awful user UN-friendly site!

[jackio Gold Contributor Find all posts View Profile Close jackio]

Unfortunately,"back to the old site" only lasted a day, now it's that awful user UN-friendly site!

Yep. UGH.

[bellesgirl Senior Member Find all posts View Profile Close bellesgirl]

What is RCI thinking? Have they tried to actually use this junk to search for a vacation? Who can we complain to? I wrote a complaint to their feedback and it took them a week to thank me for my email. Doubt that anyone looked at it.