New RCI award status criteria

[Carolinian Super Moderator Find all posts View Profile Close Carolinian]

Effective in September, there will be a new RCI comment card and new criteria for award status.

There will still be a 1 to 5 rating, but the meaning for each number will change. Currently, it is 5- extremely satisfied, 4- very satisfied, 3- satisfied,
2- somewhat satisfied, 1- not at all satisfied.

Now there will only be descriptors on the top end (5- very satisfied) and low end (1- very dissatisfied).

The treshholds for award status have changed, with the numbers higher than at present, and target levels this time in all ranking categories for Hospitality status. The categories used for ranking award status are: check-in/out, resort hospitality, resort maintenance, unit maintenance, and unit housekeeping.

New award status requirements are:

award status / check-in/out / resort hosp. / resort main./ unit main./ hskping
GC 4.6 / 4.5 / 4.5 / 4.4 / 4.5
SC 4.5 / 4.4 / 4.3 / 4.2 / 4.3
Hosp. 4.6 / 4.5 / 3.5 / 3.5 / 3.5
These are for 12 month averages. There are additional criteria for GC's other than the numbers.

[lawgs Member Find all posts View Profile Close lawgs]

new comment card changes.....hmmmm

no wonder they are raising the exchange rates, they will have to have a full time card comment programmer to record comments.....dig a hole, fill it in, dig a hole, fill it in again...etc etc

tongue in cheek

[Glitter Brunello Super Moderator Find all posts View Profile Close Glitter Brunello]

Thank you for posting this. It gives a very good illustration of how close Gold and Silver Crown can be in the basic category rankings.

[rapmarks Moderator Find all posts View Profile Close rapmarks]

this also shows just how low a resort has to be rated to not get hospitality or higher rating.