Okay, RCI, how the heck do we do it now?

[katiemack Super Moderator Find all posts View Profile Close katiemack]

So how do you adjust your terms of an ongoing search....I will be darned if I can figure that one out?

[Glitter Brunello Super Moderator Find all posts View Profile Close Glitter Brunello]

I think the ongoing search week is now also listed under "exchange your week." It will be listed as tied to an ongoing search, but try selecting it and see what happens -- I am holding something now so can't test it, but am pretty sure I tried it the other day. What a mess.

[katiemack Super Moderator Find all posts View Profile Close katiemack]

When you go into your account area, it shows ongoing search, and yes, it also shows the ongoing search in the "exchange" area tied to ongoing search.

But you used to go to the account area, click the ongoing and make changes...updating your request...now when you go there you see "TAke a peek" and it takes you over to exchange area.

So how do you adjust the ongoing search? If this is another way to get us to call an RCI VC, they gotta be kidding....

[funtime2 Senior Member Find all posts View Profile Close funtime2]

Thanks for posting this..... I was wondering this myself. This is not good if you can't modify the search!

[bellesgirl Senior Member Find all posts View Profile Close bellesgirl]

If you look at the tutorial, it shows a link to the ongoing search that we are familiar with. But that link does not exist in the actual screen. My guess is that it is a "future feature" that they either forgot to implement or that didn't work so they left it off for now. Probably (I hope) will appear with the next update - of course something else will get broken.

[Glitter Brunello Super Moderator Find all posts View Profile Close Glitter Brunello]

Ok, Katiemack, my hold was released so I was able to play with it. You can still take a look at inventory online while your search is ongoing, by going to "exchange your week," and selecting the week tied to your ongoing search -- it will let you search all available inventory, the way it used to under "modify search." But to change your ongoing search, you're right, ain't no way. My guess is it's part of RCI's plan to keep making people pay exchange fees up front -- they'll say it's just a glitch, but right now you have to cancel your search and start a new one in order to modify it.

[eal Senior Member Find all posts View Profile Close eal]

maybe this is all a secret plot by the VC's to hang on to their jobs by making themselves indispensible on the phones?

[Glitter Brunello Super Moderator Find all posts View Profile Close Glitter Brunello]

maybe this is all a secret plot by the VC's to hang on to their jobs by making themselves indispensible on the phones?

I was shocked when I called - I wasn't on hold for more than a few seconds. How can that be -- why aren't the members swamping the phone lines screaming WTF???!!!!!

[Barbeque Senior Member Find all posts View Profile Close Barbeque]

I was shocked when I called - I wasn't on hold for more than a few seconds. How can that be -- why aren't the members swamping the phone lines screaming WTF???!!!!!

Because most people are staying close to home not spending as much money in the current economy

[katiemack Super Moderator Find all posts View Profile Close katiemack]

I was shocked when I called - I wasn't on hold for more than a few seconds. How can that be -- why aren't the members swamping the phone lines screaming WTF???!!!!!

You missed it....didn't you listen to the new voice menu..."press 1 if you wish to check on your exchange request" .... "press 2 if you wish to speak to a VC"..."press 3 if you wish to join in the chorus of RCI YOU SUCK, RCI WTF!"