Checkin dates WRONG on matched weeks on hold

[Glitter Brunello Super Moderator Find all posts View Profile Close Glitter Brunello]

So I check my ongoing search this morning, and there is a week on hold in my account with a checkin of 12/26/08 (woohoo, holiday week at Mt Snow).

Spent quite a while coordinating schedules, clearing it with family, etc... I had to call to confirm because I couldn't use my credit online. Turns out the checkin date is WRONG. It's really 12/27. Not the end of the world in my case since I didn't purchase air, but a real disappointment since we can't use the whole week anyway and now we lose another night (if we keep it, it may not be worth it for just three nights). I know the checkin dates on confirmed weeks are wrong, but I've already planned those!

Up the chain to a supervisor, they are really swamped with complaints and all he could do was agree with me that the system was completely screwed up.

[Beaglemom3 Senior Member Find all posts View Profile Close Beaglemom3]

Just when you think it's safe to go back in............................

Ay, yi, yi.

Candidates, all, for the Darwin Award.

[riverdees05 Platinum Contributor Find all posts View Profile Close riverdees05]

Yes, I noticed that mine are wrong, too. I have weeks, are points, also, missed up? Did he say how long it will take them to fix it? I am in Sedona now and my copies of the exchanges are home in TN. So I can't call till I get back.

Check out this thread

http://www.timeshareforums.com/forum...exchanges.html

[lawren2 Malibu Beach Barbie & A Super Moderator Find all posts View Profile Close lawren2]

Up the chain to a supervisor, they are really swamped with complaints and all he could do was agree with me that the system was completely screwed up.

I figure there has to be heavy doses of Xanax or Prozac in the watercoolers. I would NOT want to be an RCI VG or SUPV right now...

[3kids4me Super Moderator and Super Mom Find all posts View Profile Close 3kids4me]

I just checked my account for the first time in forever, and my confirmed week has the wrong date. Is this happening for confirmed weeks too? I don't want to subject myself to calling if I don't have to....

[Luanne Senior Member Find all posts View Profile Close Luanne]

I just checked my account for the first time in forever, and my confirmed week has the wrong date. Is this happening for confirmed weeks too? I don't want to subject myself to calling if I don't have to....

My confirmed week for Kona next summer shows the wrong dates. I called, and the rep verifed the dates in their computer are correct, it's just the website that's wrong.

[Glitter Brunello Super Moderator Find all posts View Profile Close Glitter Brunello]

Yes, I noticed that mine are wrong, too. I have weeks, are points, also, missed up? Did he say how long it will take them to fix it? I am in Sedona now and my copies of the exchanges are home in TN. So I can't call till I get back.

Check out this thread

http://www.timeshareforums.com/forum...exchanges.html

I am aware that the confirmed exchange dates are all wrong, but if you check to look at the actual confirmations instead of the account summary, the dates should be correct.

This involved a different animal, the wrong dates for a week placed on hold - resulting in lots of spinning/planning for the wrong dates.

[bigfrank Administrator Find all posts View Profile Close bigfrank]

Happened to me a few years back on a Gurneys Columbus day week. I had it booked for a year and a half before I realized it was the wrong weekend. Rci made half good on the exchange fee. I still feel they were 100% at fault. I was going by there rep when he told me that was Columbus day weekend 2 years out. I guess I should have checked my self and not taken his word on it.