Ugh

[lawren2 Malibu Beach Barbie & A Super Moderator Find all posts View Profile Close lawren2]

Well RCI went and "did" maintenance last night. Changed the search engine again and I'm back to overwhelmed because you can get the US but when you put in a travel window the results come up for the world in alphabetical order. Even when I ask for a location sort the results are all over the globe.

6/19/09 thru 8/23/09 I have 1593 resorts to page thru 25 at a time. So looks like I have to go in month by month again. We will see how long I last today

[SherryS Senior Member Find all posts View Profile Close SherryS]

I just tried RCI before I visited here, and thought, "What a mess"! Never did find what I wanted to l see!!

[lawren2 Malibu Beach Barbie & A Super Moderator Find all posts View Profile Close lawren2]

I'm going to switch over and do points to weeks searches today...the weeks systems is SNAFU, again.

I knew they were up to something when the maintenance window was extended to 5AM eastern today. Optimist that I am I thought they were getting rid of phantom weeks or something helpful. THIS is worse than day one with the new and improved search option. I have tried everything to just pull the USA on a search, any search and I keep getting everything in the world.

[Dori Senior Member Find all posts View Profile Close Dori]

I just did a search for Arizona and Las Vegas. It worked fine, only thing was, there were very few units!

I really dislike the new and improved (???) website!

Dori

[lawren2 Malibu Beach Barbie & A Super Moderator Find all posts View Profile Close lawren2]

I just did a search for Arizona and Las Vegas. It worked fine, only thing was, there were very few units!

I really dislike the new and improved (???) website!

Dori

dislike is kind... this is a family forum or I'd say what I really feel.

HOW did you trim down to AZ and LAS Dori?

I am not getting a regional option at all. I get a stupid map, click thru to USA and it still is giving me everything.

I found a couple of neat things looking at weeks from the points side though.

[grest Senior Member Find all posts View Profile Close grest]

sounds like an awful lot of work...!
Connie

[funtime2 Senior Member Find all posts View Profile Close funtime2]

I don't like the way it is set up now either...... Why do they have to make it so complicated. It would be too easy to take a survey and ask the "membership" what they would like in a search engine. After all we are the ones paying the bills.

[djyamyam Senior Member Find all posts View Profile Close djyamyam]

Well RCI went and "did" maintenance last night. Changed the search engine again and I'm back to overwhelmed because you can get the US but when you put in a travel window the results come up for the world in alphabetical order. Even when I ask for a location sort the results are all over the globe.

6/19/09 thru 8/23/09 I have 1593 resorts to page thru 25 at a time. So looks like I have to go in month by month again. We will see how long I last today

Well you're lucky as my map doesn't even work at all. My map is just a map!

So I did the unthinkable and called to talk with a web tech support person. Apparently this wasn't supposed to be the upgrade. The geographic/map search feature is currently down so the only way to search is using the "type in a destination" search feature. They are supposedly working on fixing it. Looking forward to that "fix"

[bezerk Moderator Find all posts View Profile Close bezerk]

Well they have a lot to fix....every time I go on lately something else wrong...pretty disgusted.....for goodness sake shut down, take the two days or whatever and get it fixed properly....this is bordering on ridiculous.

[taffy19 Gold Contributor Find all posts View Profile Close taffy19]

I'll bet you that all of this has to do with that class action lawsuit that someone started and may be settled soon for good. Do you agree? The end result is dismal from what I understand.

I agree that RCI should do a survey and ask what members want in the search. If they don't own a timeshare how would they know what is important to us and how to do a search very fast?

[Berkeley Senior Member Find all posts View Profile Close Berkeley]

Lawren,

Have you tried just scrolling down and putting in a destination? I just put in either a city or state or country and it seems to be working. Granted, I have not tried to put anything on hold or to confirm anything, but it does pull up different locations for me and show the units available.

One of the things that I like is that I can just change the location I am searching for by putting in a different location and up they come. I don't have to press "new search" and go through the whole process again. After I have looked at what is available at one location, I just put in a different destination and it brings up that area.

The one thing I hate is the regional or group blocks. I am a Grand Pacific owner and it won't let me put anything on hold without calling RCI. I hope they change that.